Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

E R A N A I T U E L A M A L C
J D M G R E G A R U O C N E E
A L U F C P G N I R A C X M T
C U S T O M E R O V U P P P A
O O W A I E T J T I E A E O C
U I M E C T N U T C T E S W I
R D R P S K T Z T H R C N E N
T C N X A R N A Y S A O A R U
E O N O Y S T O N E I P E M M
O N R V P I S I W T G S C E M
U N E V O S A I A L P A L N O
S E T N X L E C O E E I G T C
L C S R P C U R C N M D P N J
K T A X I D X T S S X K G C E
S S E N E R A W A T R I B E S
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Answer Key for Customer Service

X
Y
123456789101112131415
1E # # N A I T U E L A # # # #
2# D # # # E G A R U O C N E E
3# # U # # # G N I R A C X M T
4C U S T O M E R O # # P P P A
5O O # A I # # # # I E A E O C
6U # M # C T # # # C T E # W I
7R D # P # K T # T H R C N E N
8T C N # A # N A Y S # O A R U
9E O N O # S T O N E I # E M M
10O N R # P I S I W T G S # E M
11U N E # O S A I A L P A L N O
12S E T N # L E C O E E I G T C
13# C S # P # U R C N M D # N #
14# T A X # D # T # S # # G # E
15S S E N E R A W A T R I B E S
Word X Y Direction
ACKNOWLEDGE  45se
ACTION  138nw
ALEUTIAN  111w
ATTITUDE  88nw
AWARENESS  915w
CARING  123w
COMMUNICATE  1512n
COMPASSION  14se
CONNECT  28s
COURTEOUS  14s
CUSTOMER  14e
EASTERN  315n
EDUCATION  515ne
EMPATHY  152sw
EMPOWERMENT  142s
ENCOURAGE  142w
ENGAGE  1514nw
EXPECTATIONS  88sw
EXPLAIN  315ne
PEERS  144sw
RESPECT  148sw
RESPOND  813nw
SMILE  1014ne
TRIBES  1015e