Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

L O A W A R E N E S S M I L E
G B C O M M U N I C A T E E E
N K K R N Z F O O L N M X M G
I K N G O G I N E O P P S P A
R V O P I K N U I A E F C O G
A T W Z T E T T T C N D U W N
C C L Y C I A H T O C N S E E
O E E T A C Y A R M O O T R B
U P D N U M T T I P U P O M N
R S G D I I X T B A R S M E R
T E E M O S U I E S A E E N E
E R D N Q R H T S S G R R T T
O X S Z R E A U G I E P Y R S
U L N G D E Q D N O S K L M A
S N I A L P X E B N S Q U D E
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # A W A R E N E S S M I L E
2G # C O M M U N I C A T E E E
3N # K # N # # # O L N M X M G
4I # N # O # # N E O P P # P A
5R # O # I # N U I A E # C O G
6A T W # T E T T T C N D U W N
7C C L # C I A H T O C N S E E
8O E E T A C Y A R M O O T R #
9U P D N U # T T I P U P O M N
10R S G D # I # T B A R S M E R
11T E E # O S # I E S A E E N E
12E R # N # R # T S S G R R T T
13O # S # # E # U # I E # # # S
14U # # # # E # D # O # # # # A
15S N I A L P X E # N # # # # E
Word X Y Direction
ACKNOWLEDGE  31s
ACTION  58n
ALEUTIAN  112sw
ATTITUDE  88s
AWARENESS  31e
CARING  17n
COMMUNICATE  32e
COMPASSION  106s
CONNECT  102sw
COURTEOUS  17s
CUSTOMER  135s
EASTERN  1515n
EDUCATION  311ne
EMPATHY  132sw
EMPOWERMENT  142s
ENCOURAGE  115s
ENGAGE  157n
EXPECTATIONS  88sw
EXPLAIN  815w
PEERS  615n
RESPECT  212n
RESPOND  1212n
SMILE  111e
TRIBES  97s