Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

A Y X G E D N O P S E R Q W H
E D U C A T I O N T Y N O E F
G E D U T I T T A R I N X M Z
D M G N I R A C S A A P Q P C
E P W A R F I S L I E S X O O
L A J I G N E P T C N V H W U
W T G X U N X U T O C F R E R
O H K M E E E A T M O C N R T
N Y M R D L T C C P U O R M E
K O A H A I B T E A R N E E O
C W T E O I J I P S A N T N U
A J X N R G O O S S G E S T S
K W S M I L E N E I E C A Y A
X C U S T O M E R O V T E I G
P S C S E B I R T N P E E R S
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Answer Key for Customer Service

X
Y
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1# # # # # D N O P S E R # # #
2E D U C A T I O N T # N # E #
3G E D U T I T T A # I N X M #
4D M G N I R A C S A A P # P C
5E P # A # # I S L I E # # O O
6L A # # G N E P T C N # # W U
7W T # # U N X U T O C # # E R
8O H # M E E E A T M O C N R T
9N Y M R # L T C C P U O R M E
10K O A # A I # T E A R N E E O
11C W # # O # # I P S A N T N U
12A # # N # # # O S S G E S T S
13# # S M I L E N E I E C A # #
14# C U S T O M E R O # T E # #
15# # # S E B I R T N P E E R S
Word X Y Direction
ACKNOWLEDGE  112n
ACTION  88s
ALEUTIAN  510ne
ATTITUDE  93w
AWARENESS  112ne
CARING  84w
COMMUNICATE  111ne
COMPASSION  106s
CONNECT  128s
COURTEOUS  154s
CUSTOMER  214e
EASTERN  1314n
EDUCATION  12e
EMPATHY  23s
EMPOWERMENT  142s
ENCOURAGE  115s
ENGAGE  78nw
EXPECTATIONS  88sw
EXPLAIN  68ne
PEERS  1115e
RESPECT  914n
RESPOND  121w
SMILE  313e
TRIBES  915w