Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

N I A L P X E G Y H T A P M E
E I T C E P S E R R G S J D N
O T S B M S R E E P E P U M A
N C K N C M M Q V B E T G T I
V E A V O O F C I T I E V N T
S N I C T I A R A T D A S E U
U N R S K R T C T U N S X M E
O O U E I N I A C B E T X R L
E C J N S N O A T N X E C E A
T E G E U P T W E C Q R J W C
R W L M P I O R L N E N W O T
U T M I O N A N R E G P C P I
O O Z N M W K J D U D A X M O
C O M P A S S I O N M G G E N
M J T Q E G A R U O C N E E Y
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Answer Key for Customer Service

X
Y
123456789101112131415
1N I A L P X E # Y H T A P M E
2# # T C E P S E R # # S # D N
3# T S # # S R E E P E # U # A
4# C # N # # M # # B E T # T I
5# E A # O O # C I T I E # N T
6S N # C T I A R A T D A S E U
7U N R S K R T C T U # S # M E
8O O U E I N I A C # E T # R L
9E C # N S N O A T N # E # E A
10T E G # U P T W E C # R # W C
11R # L M # I O R L N E N # O T
12U # M I O # A N # E G P # P I
13O O # N M W # # D # D A X M O
14C O M P A S S I O N # G G E N
15# # # # E G A R U O C N E E #
Word X Y Direction
ACKNOWLEDGE  35se
ACTION  159s
ALEUTIAN  159n
ATTITUDE  88ne
AWARENESS  514ne
CARING  85sw
COMMUNICATE  114ne
COMPASSION  114e
CONNECT  29n
COURTEOUS  114n
CUSTOMER  29ne
EASTERN  125s
EDUCATION  125sw
EMPATHY  151w
EMPOWERMENT  1414n
ENCOURAGE  1315w
ENGAGE  910se
EXPECTATIONS  88nw
EXPLAIN  71w
PEERS  103w
RESPECT  92w
RESPOND  37se
SMILE  614nw
TRIBES  77ne