Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

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Answer Key for Good & Bad Customer Serivces

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Word	X	Y	Direction
ABSOLUTELY	1	8	e
CANIHELPYOU	14	2	w
CERTAINLY	11	4	w
COMPUTERDOWN	8	8	sw
DEFINITELY	6	10	e
ENJOY	6	5	nw
I'IITRY	9	10	ne
IAPOLOGIZE	15	1	w
IUNDERSTAND	10	6	w
PLEASEHOLD	11	5	w
SORRY	3	8	s
SURELY	3	8	se
THANKYOU	9	7	w
YES	15	10	n