Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

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Answer Key for Good & Bad Customer Serivces

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Word	X	Y	Direction
ABSOLUTELY	1	2	s
CANIHELPYOU	14	2	s
CERTAINLY	7	11	n
COMPUTERDOWN	8	8	sw
DEFINITELY	6	10	n
ENJOY	8	8	n
I'IITRY	15	6	s
IAPOLOGIZE	3	1	s
IUNDERSTAND	10	6	s
PLEASEHOLD	11	5	s
SORRY	12	9	n
SURELY	12	9	s
THANKYOU	9	7	s
YES	6	1	w