Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

U W Y L E T U L O S B A T F U
C L F J W Y Y L N I A T R E C
G I A P O L O G I Z E W N O A
C I H P R A R C E U K W W M P
Y L Y S U R E L Y E O E H F J
Y L E T I N I F E D F T W R J
Z U M L L ' I Y R Z S M Y W T
U E H H I H Z E N J O Y G C X
F J G I N T T H A N K Y O U E
X J T Q I U N D E R S T A N D
I R P X P L E A S E H O L D K
Y A Z M C A V P X S C M R C N
A X O P P Z R X B E L D W R O
P C A N I H E L P Y O U U T Y
M N J O A M Q J S V Y J P W C
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Answer Key for Good & Bad Customer Serivces

X
Y
123456789101112131415
1# # Y L E T U L O S B A # # #
2# # # # # # Y L N I A T R E C
3# I A P O L O G I Z E # N # #
4# # # # # # # # # # # W # # #
5# # # S U R E L Y # O # # # #
6Y L E T I N I F E D # # # # #
7# # # # # ' # # R # # # # # #
8# # # # I # # E N J O Y # # #
9# # # I # # T H A N K Y O U #
10# # T # I U N D E R S T A N D
11# R # # P L E A S E H O L D #
12Y # # M # # # # # S # # R # #
13# # O # # # # # # E # # # R #
14# C A N I H E L P Y O U # # Y
15# # # # # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  121w
CANIHELPYOU  214e
CERTAINLY  152w
COMPUTERDOWN  88ne
DEFINITELY  106w
ENJOY  88e
I'IITRY  76sw
IAPOLOGIZE  23e
IUNDERSTAND  610e
PLEASEHOLD  511e
SORRY  1110se
SURELY  45e
THANKYOU  79e
YES  1014n