Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

N	E	C	O	U	R	T	E	S	Y	I
E	T	R	R	A	P	B	D	E	N	N
T	A	E	A	P	R	T	F	T	F	O
O	C	D	P	P	E	T	E	I	O	I
L	I	I	P	R	P	R	T	Q	L	T
E	N	B	O	E	A	U	H	U	L	A
R	U	I	R	C	R	S	I	E	O	T
A	M	L	T	I	E	T	C	T	W	U
N	M	I	Q	A	L	I	A	T	U	L
T	O	T	F	T	B	N	L	E	P	A
N	C	Y	G	E	Z	G	L	O	Y	S

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	E	C	O	U	R	T	E	S	Y	I
2	#	T	R	R	A	P	#	#	E	N	N
3	T	A	E	A	P	R	#	#	T	F	O
4	O	C	D	P	P	E	T	E	I	O	I
5	L	I	I	P	R	P	R	T	Q	L	T
6	E	N	B	O	E	A	U	H	U	L	A
7	R	U	I	R	C	R	S	I	E	O	T
8	A	M	L	T	I	E	T	C	T	W	U
9	N	M	I	#	A	#	I	A	T	U	L
10	T	O	T	#	T	#	N	L	E	P	A
11	N	C	Y	#	E	#	G	#	#	#	S

Word	X	Y	Direction
APPRECIATE	5	2	s
COMMUNICATE	2	11	n
COURTESY	3	1	e
CREDIBILITY	3	1	s
ETHICAL	8	4	s
ETIQUETTE	9	2	s
FOLLOWUP	10	4	s
INTERACTION	6	6	sw
PREPARE	6	2	s
RAPPORT	4	2	s
SALUTATION	11	10	n
TOLERANT	1	3	s
TRUSTING	7	4	s