Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
HONESTY
INTERACTION
LISTEN
PREPARE
PRIDE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 15 words on this board.

V	E	C	O	U	R	T	E	S	Y	I
E	T	R	A	P	P	O	R	T	N	E
T	A	E	H	R	R	L	J	T	O	T
I	C	D	O	I	E	E	E	R	I	A
Q	I	I	N	D	P	R	T	U	T	I
U	N	B	E	E	A	A	H	S	A	C
E	U	I	S	C	R	N	I	T	T	E
T	M	L	T	D	E	T	C	I	U	R
T	M	I	Y	R	Q	R	A	N	L	P
E	O	T	N	Q	A	K	L	G	A	P
N	C	Y	L	I	S	T	E	N	S	A

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	E	C	O	U	R	T	E	S	Y	I
2	E	T	R	A	P	P	O	R	T	N	E
3	T	A	E	H	R	R	L	#	T	O	T
4	I	C	D	O	I	E	E	E	R	I	A
5	Q	I	I	N	D	P	R	T	U	T	I
6	U	N	B	E	E	A	A	H	S	A	C
7	E	U	I	S	C	R	N	I	T	T	E
8	T	M	L	T	#	E	T	C	I	U	R
9	T	M	I	Y	#	#	#	A	N	L	P
10	E	O	T	#	#	#	#	L	G	A	P
11	N	C	Y	L	I	S	T	E	N	S	A

Word	X	Y	Direction
APPRECIATE	11	11	n
COMMUNICATE	2	11	n
COURTESY	3	1	e
CREDIBILITY	3	1	s
ETHICAL	8	4	s
ETIQUETTE	1	2	s
HONESTY	4	3	s
INTERACTION	6	6	sw
LISTEN	4	11	e
PREPARE	6	2	s
PRIDE	5	2	s
RAPPORT	3	2	e
SALUTATION	10	10	n
TOLERANT	7	1	s
TRUSTING	9	3	s