Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 12 words on this board.

K	F	Q	L	T	H	E	J	Y	C	N
E	O	G	X	R	N	T	A	T	O	G
T	L	N	C	O	O	A	G	I	M	O
T	L	I	O	P	I	I	T	L	M	X
E	O	T	U	P	T	C	O	I	U	L
U	W	S	R	A	A	E	L	B	N	A
Q	U	U	T	R	T	R	E	I	I	C
I	P	R	E	D	U	P	R	D	C	I
T	B	T	S	Q	L	P	A	E	A	H
E	N	P	Y	B	A	A	N	R	T	T
I	O	F	X	P	S	U	T	C	E	E

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	F	#	#	T	#	E	#	Y	C	N
2	E	O	G	#	R	N	T	#	T	O	#
3	T	L	N	C	O	O	A	#	I	M	#
4	T	L	I	O	P	I	I	T	L	M	#
5	E	O	T	U	P	T	C	O	I	U	L
6	U	W	S	R	A	A	E	L	B	N	A
7	Q	U	U	T	R	T	R	E	I	I	C
8	I	P	R	E	#	U	P	R	D	C	I
9	T	#	T	S	#	L	P	A	E	A	H
10	E	N	#	Y	#	A	A	N	R	T	T
11	I	#	#	#	#	S	#	T	C	E	E

Word	X	Y	Direction
APPRECIATE	7	10	n
COMMUNICATE	10	1	s
COURTESY	4	3	s
CREDIBILITY	9	11	n
ETHICAL	11	11	n
ETIQUETTE	1	10	n
FOLLOWUP	2	2	s
INTERACTION	6	6	ne
RAPPORT	5	7	n
SALUTATION	6	10	n
TOLERANT	8	4	s
TRUSTING	3	9	n