Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
HONESTY
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

I	S	A	L	U	T	A	T	I	O	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
O	A	H	O	N	E	S	T	Y	J	N
U	A	P	P	R	E	C	I	A	T	E
R	X	R	V	R	A	P	P	O	R	T
T	O	L	E	R	A	N	T	Z	O	S
E	T	T	E	U	Q	I	T	E	F	I
S	B	T	R	U	S	T	I	N	G	L
Y	N	E	T	H	I	C	A	L	O	T
I	M	V	F	O	L	L	O	W	U	P

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	S	A	L	U	T	A	T	I	O	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	O	#	H	O	N	E	S	T	Y	#	N
5	U	A	P	P	R	E	C	I	A	T	E
6	R	#	#	#	R	A	P	P	O	R	T
7	T	O	L	E	R	A	N	T	#	#	S
8	E	T	T	E	U	Q	I	T	E	#	I
9	S	#	T	R	U	S	T	I	N	G	L
10	Y	N	E	T	H	I	C	A	L	#	#
11	I	#	#	F	O	L	L	O	W	U	P

Word	X	Y	Direction
APPRECIATE	2	5	e
COMMUNICATE	11	2	w
COURTESY	1	3	s
CREDIBILITY	1	3	e
ETHICAL	3	10	e
ETIQUETTE	9	8	w
FOLLOWUP	5	11	e
HONESTY	3	4	e
INTERACTION	6	6	ne
LISTEN	11	9	n
RAPPORT	5	6	e
SALUTATION	1	1	e
TOLERANT	1	7	e
TRUSTING	3	9	e