Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

R	E	C	O	U	R	T	E	S	Y	I
Q	T	R	E	A	N	O	V	N	N	T
F	A	E	T	P	O	L	Q	T	G	R
O	C	D	I	P	I	E	E	R	Y	O
L	I	I	Q	R	T	R	T	U	P	P
L	N	B	U	E	A	A	H	S	R	P
O	U	I	E	C	T	N	I	T	E	A
W	M	L	T	I	U	T	C	I	P	R
U	M	I	T	A	L	S	A	N	A	J
P	O	T	E	T	A	Z	L	G	R	A
N	C	Y	B	E	S	C	N	P	E	C

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	E	C	O	U	R	T	E	S	Y	I
2	#	T	R	E	A	N	O	#	#	N	T
3	F	A	E	T	P	O	L	#	T	#	R
4	O	C	D	I	P	I	E	E	R	#	O
5	L	I	I	Q	R	T	R	T	U	P	P
6	L	N	B	U	E	A	A	H	S	R	P
7	O	U	I	E	C	T	N	I	T	E	A
8	W	M	L	T	I	U	T	C	I	P	R
9	U	M	I	T	A	L	#	A	N	A	#
10	P	O	T	E	T	A	#	L	G	R	#
11	N	C	Y	#	E	S	#	#	#	E	#

Word	X	Y	Direction
APPRECIATE	5	2	s
COMMUNICATE	2	11	n
COURTESY	3	1	e
CREDIBILITY	3	1	s
ETHICAL	8	4	s
ETIQUETTE	4	2	s
FOLLOWUP	1	4	s
INTERACTION	6	6	sw
PREPARE	10	5	s
RAPPORT	11	8	n
SALUTATION	6	10	n
TOLERANT	7	1	s
TRUSTING	9	3	s