Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

I	E	T	A	I	C	E	R	P	P	A
Y	N	F	O	L	L	O	W	U	P	M
S	V	T	R	U	S	T	I	N	G	L
E	T	N	E	T	H	I	C	A	L	I
T	O	L	E	R	A	N	T	V	H	S
R	X	W	E	R	A	P	P	O	R	T
U	V	A	L	U	E	C	L	R	G	E
O	S	A	L	U	T	A	T	I	O	N
C	R	E	D	I	B	I	L	I	T	Y
E	T	A	C	I	N	U	M	M	O	C
J	E	T	I	Q	U	E	T	T	E	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	I	E	T	A	I	C	E	R	P	P	A
2	Y	N	F	O	L	L	O	W	U	P	#
3	S	#	T	R	U	S	T	I	N	G	L
4	E	#	#	E	T	H	I	C	A	L	I
5	T	O	L	E	R	A	N	T	#	#	S
6	R	#	#	#	R	A	P	P	O	R	T
7	U	V	A	L	U	E	C	#	#	#	E
8	O	S	A	L	U	T	A	T	I	O	N
9	C	R	E	D	I	B	I	L	I	T	Y
10	E	T	A	C	I	N	U	M	M	O	C
11	#	E	T	I	Q	U	E	T	T	E	N

Word	X	Y	Direction
APPRECIATE	11	1	w
COMMUNICATE	11	10	w
COURTESY	1	9	n
CREDIBILITY	1	9	e
ETHICAL	4	4	e
ETIQUETTE	2	11	e
FOLLOWUP	4	2	e
INTERACTION	6	6	se
LISTEN	11	3	s
RAPPORT	5	6	e
SALUTATION	3	8	e
TOLERANT	1	5	e
TRUSTING	3	3	e
VALUE	3	7	e