Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
HONESTY
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

N	E	T	A	I	C	E	R	P	P	A
C	O	M	M	U	N	I	C	A	T	E
Y	T	I	L	I	B	I	D	E	R	C
Y	S	X	T	R	O	P	P	A	R	O
T	L	V	R	C	E	U	L	A	V	U
S	A	L	U	T	A	T	I	O	N	R
E	Z	J	T	N	A	R	E	L	O	T
N	L	A	C	I	H	T	E	Q	G	E
O	G	N	I	T	S	U	R	T	M	S
H	F	O	L	L	O	W	U	P	N	Y
E	T	I	Q	U	E	T	T	E	Z	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	E	T	A	I	C	E	R	P	P	A
2	C	O	M	M	U	N	I	C	A	T	E
3	Y	T	I	L	I	B	I	D	E	R	C
4	Y	#	#	T	R	O	P	P	A	R	O
5	T	#	#	#	C	E	U	L	A	V	U
6	S	A	L	U	T	A	T	I	O	N	R
7	E	#	#	T	N	A	R	E	L	O	T
8	N	L	A	C	I	H	T	E	#	#	E
9	O	G	N	I	T	S	U	R	T	#	S
10	H	F	O	L	L	O	W	U	P	N	Y
11	E	T	I	Q	U	E	T	T	E	#	I

Word	X	Y	Direction
APPRECIATE	11	1	w
COMMUNICATE	1	2	e
COURTESY	11	3	s
CREDIBILITY	11	3	w
ETHICAL	8	8	w
ETIQUETTE	1	11	e
FOLLOWUP	3	10	e
HONESTY	1	10	n
INTERACTION	6	6	nw
RAPPORT	10	4	w
SALUTATION	2	6	e
TOLERANT	11	7	w
TRUSTING	9	9	w
VALUE	9	5	w