Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
HONESTY
INTERACTION
LISTEN
PREPARE
PRIDE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 15 words on this board.

E	E	C	O	U	R	T	E	S	Y	I
T	T	R	A	P	P	O	R	T	N	S
A	A	E	H	R	R	L	Y	T	E	A
I	C	D	R	I	E	E	E	R	T	L
C	I	I	L	D	P	R	T	U	T	U
E	N	B	I	E	A	A	H	S	E	T
R	U	I	S	C	R	N	I	T	U	A
P	M	L	T	S	E	T	C	I	Q	T
P	M	I	E	E	D	F	A	N	I	I
A	O	T	N	X	N	H	L	G	T	O
N	C	Y	T	S	E	N	O	H	E	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	E	E	C	O	U	R	T	E	S	Y	I
2	T	T	R	A	P	P	O	R	T	N	S
3	A	A	E	#	R	R	L	#	T	E	A
4	I	C	D	#	I	E	E	E	R	T	L
5	C	I	I	L	D	P	R	T	U	T	U
6	E	N	B	I	E	A	A	H	S	E	T
7	R	U	I	S	C	R	N	I	T	U	A
8	P	M	L	T	#	E	T	C	I	Q	T
9	P	M	I	E	#	#	#	A	N	I	I
10	A	O	T	N	#	#	#	L	G	T	O
11	N	C	Y	T	S	E	N	O	H	E	N

Word	X	Y	Direction
APPRECIATE	1	10	n
COMMUNICATE	2	11	n
COURTESY	3	1	e
CREDIBILITY	3	1	s
ETHICAL	8	4	s
ETIQUETTE	10	11	n
HONESTY	9	11	w
INTERACTION	6	6	sw
LISTEN	4	5	s
PREPARE	6	2	s
PRIDE	5	2	s
RAPPORT	3	2	e
SALUTATION	11	3	s
TOLERANT	7	1	s
TRUSTING	9	3	s