Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

E	S	L	I	S	T	E	N	Y	C	N
T	A	G	L	G	R	Q	E	T	O	F
A	L	N	A	W	O	C	T	I	M	O
I	U	I	C	T	P	B	T	L	M	L
C	T	T	I	N	P	C	E	I	U	L
E	A	S	H	A	A	V	U	B	N	O
R	T	U	T	R	R	A	Q	I	I	W
P	I	R	E	E	K	L	I	D	C	U
P	O	T	O	L	F	U	T	E	A	P
A	N	G	D	O	O	E	E	R	T	I
I	Y	S	E	T	R	U	O	C	E	G

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	E	S	L	I	S	T	E	N	Y	C	N
2	T	A	G	L	#	R	#	E	T	O	F
3	A	L	N	A	#	O	#	T	I	M	O
4	I	U	I	C	T	P	#	T	L	M	L
5	C	T	T	I	N	P	C	E	I	U	L
6	E	A	S	H	A	A	V	U	B	N	O
7	R	T	U	T	R	R	A	Q	I	I	W
8	P	I	R	E	E	#	L	I	D	C	U
9	P	O	T	#	L	#	U	T	E	A	P
10	A	N	#	#	O	#	E	E	R	T	#
11	I	Y	S	E	T	R	U	O	C	E	#

Word	X	Y	Direction
APPRECIATE	1	10	n
COMMUNICATE	10	1	s
COURTESY	9	11	w
CREDIBILITY	9	11	n
ETHICAL	4	8	n
ETIQUETTE	8	10	n
FOLLOWUP	11	3	s
INTERACTION	6	6	ne
LISTEN	3	1	e
RAPPORT	6	7	n
SALUTATION	2	2	s
TOLERANT	5	11	n
TRUSTING	3	9	n
VALUE	7	7	s