Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

R	R	A	P	P	O	R	T	Y	C	N
F	G	P	L	K	N	S	E	T	O	Y
O	N	P	A	A	O	D	E	I	M	S
L	I	R	C	T	I	L	T	L	M	E
L	T	E	I	N	T	C	T	I	U	T
O	S	C	H	A	A	N	E	B	N	R
W	U	I	T	R	T	E	U	I	I	U
U	R	A	E	E	U	T	Q	D	C	O
P	T	T	Y	L	L	S	I	E	A	C
Y	N	E	A	O	A	I	T	R	T	R
I	D	V	A	T	S	L	E	C	E	D

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	R	A	P	P	O	R	T	Y	C	N
2	F	G	P	L	#	N	#	#	T	O	Y
3	O	N	P	A	#	O	#	E	I	M	S
4	L	I	R	C	T	I	#	T	L	M	E
5	L	T	E	I	N	T	C	T	I	U	T
6	O	S	C	H	A	A	N	E	B	N	R
7	W	U	I	T	R	T	E	U	I	I	U
8	U	R	A	E	E	U	T	Q	D	C	O
9	P	T	T	#	L	L	S	I	E	A	C
10	#	N	E	A	O	A	I	T	R	T	#
11	I	#	V	#	T	S	L	E	C	E	#

Word	X	Y	Direction
APPRECIATE	3	1	s
COMMUNICATE	10	1	s
COURTESY	11	9	n
CREDIBILITY	9	11	n
ETHICAL	4	8	n
ETIQUETTE	8	11	n
FOLLOWUP	1	1	s
INTERACTION	6	6	ne
LISTEN	7	11	n
RAPPORT	2	1	e
SALUTATION	6	10	n
TOLERANT	5	11	n
TRUSTING	2	9	n
VALUE	4	10	ne