Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

I	A	P	P	R	E	C	I	A	T	E
Y	N	P	U	W	O	L	L	O	F	L
S	E	T	I	Q	U	E	T	T	E	F
E	T	D	E	T	H	I	C	A	L	O
T	S	X	T	R	U	S	T	I	N	G
R	I	P	D	R	A	P	P	O	R	T
U	L	A	E	U	I	C	A	P	D	H
O	S	A	L	U	T	A	T	I	O	N
C	R	E	D	I	B	I	L	I	T	Y
E	T	A	C	I	N	U	M	M	O	C
T	N	A	R	E	L	O	T	V	W	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	I	A	P	P	R	E	C	I	A	T	E
2	Y	N	P	U	W	O	L	L	O	F	#
3	S	E	T	I	Q	U	E	T	T	E	#
4	E	T	#	E	T	H	I	C	A	L	#
5	T	S	#	T	R	U	S	T	I	N	G
6	R	I	#	#	R	A	P	P	O	R	T
7	U	L	#	#	#	#	C	#	#	#	#
8	O	S	A	L	U	T	A	T	I	O	N
9	C	R	E	D	I	B	I	L	I	T	Y
10	E	T	A	C	I	N	U	M	M	O	C
11	T	N	A	R	E	L	O	T	#	#	N

Word	X	Y	Direction
APPRECIATE	2	1	e
COMMUNICATE	11	10	w
COURTESY	1	9	n
CREDIBILITY	1	9	e
ETHICAL	4	4	e
ETIQUETTE	2	3	e
FOLLOWUP	9	2	w
INTERACTION	6	6	se
LISTEN	2	7	n
RAPPORT	5	6	e
SALUTATION	3	8	e
TOLERANT	8	11	w
TRUSTING	4	5	e