Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

N	A	P	P	R	E	C	I	A	T	E
C	O	M	M	U	N	I	C	A	T	E
Y	T	I	L	I	B	I	D	E	R	C
R	P	E	T	T	E	U	Q	I	T	E
A	Y	B	B	C	L	I	S	T	E	N
P	N	O	I	T	A	T	U	L	A	S
P	K	S	C	O	U	R	T	E	S	Y
O	L	A	C	I	H	T	E	L	D	O
R	G	N	I	T	S	U	R	T	S	B
T	T	N	A	R	E	L	O	T	N	M
P	U	W	O	L	L	O	F	I	M	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	A	P	P	R	E	C	I	A	T	E
2	C	O	M	M	U	N	I	C	A	T	E
3	Y	T	I	L	I	B	I	D	E	R	C
4	R	#	E	T	T	E	U	Q	I	T	E
5	A	#	#	#	C	L	I	S	T	E	N
6	P	N	O	I	T	A	T	U	L	A	S
7	P	#	#	C	O	U	R	T	E	S	Y
8	O	L	A	C	I	H	T	E	#	#	#
9	R	G	N	I	T	S	U	R	T	#	#
10	T	T	N	A	R	E	L	O	T	N	#
11	P	U	W	O	L	L	O	F	#	#	I

Word	X	Y	Direction
APPRECIATE	2	1	e
COMMUNICATE	1	2	e
COURTESY	4	7	e
CREDIBILITY	11	3	w
ETHICAL	8	8	w
ETIQUETTE	11	4	w
FOLLOWUP	7	11	w
INTERACTION	6	6	nw
LISTEN	6	5	e
RAPPORT	1	4	s
SALUTATION	10	6	w
TOLERANT	9	10	w
TRUSTING	9	9	w