Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
INTERACTION
LISTEN
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

E	T	A	I	C	E	R	P	P	A	I
T	T	O	L	E	R	A	N	T	N	F
R	G	N	I	T	S	U	R	T	O	O
O	L	A	C	I	H	T	E	Z	O	A
P	V	K	C	O	U	R	T	E	S	Y
P	I	H	E	R	A	P	E	R	P	B
A	U	K	Q	C	N	E	T	S	I	L
R	C	E	T	I	Q	U	E	T	T	E
Y	T	I	L	I	B	I	D	E	R	C
C	O	M	M	U	N	I	C	A	T	E
N	O	I	T	A	T	U	L	A	S	W

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	E	T	A	I	C	E	R	P	P	A	I
2	T	T	O	L	E	R	A	N	T	N	#
3	R	G	N	I	T	S	U	R	T	#	#
4	O	L	A	C	I	H	T	E	#	#	#
5	P	#	#	C	O	U	R	T	E	S	Y
6	P	#	#	E	R	A	P	E	R	P	#
7	A	#	#	#	C	N	E	T	S	I	L
8	R	#	E	T	I	Q	U	E	T	T	E
9	Y	T	I	L	I	B	I	D	E	R	C
10	C	O	M	M	U	N	I	C	A	T	E
11	N	O	I	T	A	T	U	L	A	S	#

Word	X	Y	Direction
APPRECIATE	10	1	w
COMMUNICATE	1	10	e
COURTESY	4	5	e
CREDIBILITY	11	9	w
ETHICAL	8	4	w
ETIQUETTE	3	8	e
INTERACTION	6	6	sw
LISTEN	11	7	w
PREPARE	10	6	w
RAPPORT	1	8	n
SALUTATION	9	11	w
TOLERANT	2	2	e
TRUSTING	9	3	w