Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

N	Q	B	P	U	W	O	L	L	O	F
C	O	M	M	U	N	I	C	A	T	E
Y	T	I	L	I	B	I	D	E	R	C
N	S	E	T	H	I	C	A	L	D	O
E	T	A	I	C	E	R	P	P	A	U
T	P	R	E	P	A	R	E	F	T	R
S	N	W	T	N	A	R	E	L	O	T
I	C	E	T	I	Q	U	E	T	T	E
L	G	N	I	T	S	U	R	T	X	S
S	A	L	U	T	A	T	I	O	N	Y
M	L	X	R	A	P	P	O	R	T	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	#	#	P	U	W	O	L	L	O	F
2	C	O	M	M	U	N	I	C	A	T	E
3	Y	T	I	L	I	B	I	D	E	R	C
4	N	#	E	T	H	I	C	A	L	#	O
5	E	T	A	I	C	E	R	P	P	A	U
6	T	P	R	E	P	A	R	E	#	#	R
7	S	#	#	T	N	A	R	E	L	O	T
8	I	#	E	T	I	Q	U	E	T	T	E
9	L	G	N	I	T	S	U	R	T	#	S
10	S	A	L	U	T	A	T	I	O	N	Y
11	#	#	#	R	A	P	P	O	R	T	I

Word	X	Y	Direction
APPRECIATE	10	5	w
COMMUNICATE	1	2	e
COURTESY	11	3	s
CREDIBILITY	11	3	w
ETHICAL	3	4	e
ETIQUETTE	3	8	e
FOLLOWUP	10	1	w
INTERACTION	6	6	nw
LISTEN	1	9	n
PREPARE	2	6	e
RAPPORT	4	11	e
SALUTATION	2	10	e
TOLERANT	11	7	w
TRUSTING	9	9	w