Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

N	C	Y	T	I	T	E	Z	Y	G	T
S	O	T	E	M	R	T	L	G	F	O
A	M	I	T	X	O	A	A	N	O	L
L	M	L	T	V	P	I	C	I	L	E
U	U	I	E	C	P	C	I	T	L	R
T	N	B	U	I	A	E	H	S	O	A
A	I	I	Q	J	R	R	T	U	W	N
T	C	D	I	C	X	P	E	R	U	T
I	A	E	T	C	C	P	X	T	P	W
O	T	R	E	U	L	A	V	P	N	D
N	E	C	O	U	R	T	E	S	Y	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	C	Y	#	#	T	E	#	#	#	T
2	S	O	T	E	#	R	T	L	G	F	O
3	A	M	I	T	#	O	A	A	N	O	L
4	L	M	L	T	#	P	I	C	I	L	E
5	U	U	I	E	C	P	C	I	T	L	R
6	T	N	B	U	#	A	E	H	S	O	A
7	A	I	I	Q	#	R	R	T	U	W	N
8	T	C	D	I	#	#	P	E	R	U	T
9	I	A	E	T	#	#	P	#	T	P	#
10	O	T	R	E	U	L	A	V	#	N	#
11	N	E	C	O	U	R	T	E	S	Y	I

Word	X	Y	Direction
APPRECIATE	7	10	n
COMMUNICATE	2	1	s
COURTESY	3	11	e
CREDIBILITY	3	11	n
ETHICAL	8	8	n
ETIQUETTE	4	10	n
FOLLOWUP	10	1	s
INTERACTION	6	6	nw
RAPPORT	6	7	n
SALUTATION	1	3	s
TOLERANT	11	1	s
TRUSTING	9	9	n
VALUE	7	10	w