Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
INTERACTION
LISTEN
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

T	R	U	S	T	I	N	G	K	P	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
E	T	T	E	U	Q	I	T	E	W	R
R	L	Z	O	Z	Z	C	Q	K	R	J
A	I	S	T	N	A	R	E	L	O	T
P	S	S	C	R	A	P	P	O	R	T
E	T	P	E	T	H	I	C	A	L	Q
R	E	T	A	I	C	E	R	P	P	A
P	N	I	C	O	U	R	T	E	S	Y
I	S	A	L	U	T	A	T	I	O	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	T	R	U	S	T	I	N	G	#	#	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	E	T	T	E	U	Q	I	T	E	#	#
5	R	L	#	#	#	#	C	#	#	#	#
6	A	I	#	T	N	A	R	E	L	O	T
7	P	S	#	#	R	A	P	P	O	R	T
8	E	T	#	E	T	H	I	C	A	L	#
9	R	E	T	A	I	C	E	R	P	P	A
10	P	N	#	C	O	U	R	T	E	S	Y
11	I	S	A	L	U	T	A	T	I	O	N

Word	X	Y	Direction
APPRECIATE	11	9	w
COMMUNICATE	11	2	w
COURTESY	4	10	e
CREDIBILITY	1	3	e
ETHICAL	4	8	e
ETIQUETTE	9	4	w
INTERACTION	6	6	ne
LISTEN	2	5	s
PREPARE	1	10	n
RAPPORT	5	7	e
SALUTATION	3	11	e
TOLERANT	11	6	w
TRUSTING	1	1	e