Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

N	C	Y	X	G	L	T	B	C	E	A
A	O	T	J	M	N	R	L	G	T	Y
P	M	I	V	O	O	O	A	N	T	S
P	M	L	T	O	I	P	C	I	E	E
R	U	I	O	C	T	P	I	T	U	T
E	N	B	L	N	A	A	H	S	Q	R
C	I	I	E	E	T	R	T	U	I	U
I	C	D	R	T	U	Q	E	R	T	O
A	A	E	A	S	L	L	J	T	E	C
T	T	R	N	I	A	K	A	V	N	V
E	E	C	T	L	S	O	V	V	L	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	C	Y	#	#	#	T	#	#	E	#
2	A	O	T	#	#	N	R	L	G	T	Y
3	P	M	I	#	#	O	O	A	N	T	S
4	P	M	L	T	#	I	P	C	I	E	E
5	R	U	I	O	C	T	P	I	T	U	T
6	E	N	B	L	N	A	A	H	S	Q	R
7	C	I	I	E	E	T	R	T	U	I	U
8	I	C	D	R	T	U	#	E	R	T	O
9	A	A	E	A	S	L	L	#	T	E	C
10	T	T	R	N	I	A	#	A	#	N	#
11	E	E	C	T	L	S	#	#	V	#	I

Word	X	Y	Direction
APPRECIATE	1	2	s
COMMUNICATE	2	1	s
COURTESY	11	9	n
CREDIBILITY	3	11	n
ETHICAL	8	8	n
ETIQUETTE	10	9	n
INTERACTION	6	6	nw
LISTEN	5	11	n
RAPPORT	7	7	n
SALUTATION	6	10	n
TOLERANT	4	4	s
TRUSTING	9	9	n
VALUE	8	10	nw