Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
HONESTY
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

I	Y	S	E	T	R	U	O	C	E	A
N	N	E	E	O	X	V	Q	R	T	P
O	V	T	A	L	H	A	H	E	A	P
I	T	I	E	E	S	L	O	D	C	R
T	R	Q	T	R	R	U	N	I	I	E
A	U	U	H	A	A	E	E	B	N	C
T	S	E	I	N	P	C	S	I	U	I
U	T	T	C	T	P	W	T	L	M	A
L	I	T	A	M	O	U	Y	I	M	T
A	N	E	L	K	R	J	R	T	O	E
S	G	L	I	S	T	E	N	Y	C	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	I	Y	S	E	T	R	U	O	C	E	A
2	N	N	E	#	O	#	V	#	R	T	P
3	O	#	T	#	L	#	A	H	E	A	P
4	I	T	I	E	E	#	L	O	D	C	R
5	T	R	Q	T	R	R	U	N	I	I	E
6	A	U	U	H	A	A	E	E	B	N	C
7	T	S	E	I	N	P	C	S	I	U	I
8	U	T	T	C	T	P	#	T	L	M	A
9	L	I	T	A	#	O	#	Y	I	M	T
10	A	N	E	L	#	R	#	#	T	O	E
11	S	G	L	I	S	T	E	N	Y	C	N

Word	X	Y	Direction
APPRECIATE	11	1	s
COMMUNICATE	10	11	n
COURTESY	9	1	w
CREDIBILITY	9	1	s
ETHICAL	4	4	s
ETIQUETTE	3	2	s
HONESTY	8	3	s
INTERACTION	6	6	se
LISTEN	3	11	e
RAPPORT	6	5	s
SALUTATION	1	10	n
TOLERANT	5	1	s
TRUSTING	2	4	s
VALUE	7	3	s