Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

S	A	L	U	T	A	T	I	O	N	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
O	R	A	P	P	O	R	T	B	I	L
U	V	A	L	U	E	C	O	N	K	A
R	W	H	E	R	A	P	E	R	P	C
T	O	L	E	R	A	N	T	G	S	I
E	T	T	E	U	Q	I	T	E	D	H
S	J	T	R	U	S	T	I	N	G	T
Y	N	F	O	L	L	O	W	U	P	E
I	E	T	A	I	C	E	R	P	P	A

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	S	A	L	U	T	A	T	I	O	N	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	O	R	A	P	P	O	R	T	#	#	L
5	U	V	A	L	U	E	C	#	#	#	A
6	R	#	#	E	R	A	P	E	R	P	C
7	T	O	L	E	R	A	N	T	#	#	I
8	E	T	T	E	U	Q	I	T	E	#	H
9	S	#	T	R	U	S	T	I	N	G	T
10	Y	N	F	O	L	L	O	W	U	P	E
11	I	E	T	A	I	C	E	R	P	P	A

Word	X	Y	Direction
APPRECIATE	11	11	w
COMMUNICATE	11	2	w
COURTESY	1	3	s
CREDIBILITY	1	3	e
ETHICAL	11	10	n
ETIQUETTE	9	8	w
FOLLOWUP	4	10	e
INTERACTION	6	6	ne
PREPARE	10	6	w
RAPPORT	2	4	e
SALUTATION	2	1	e
TOLERANT	1	7	e
TRUSTING	3	9	e
VALUE	3	5	e