Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

S	A	L	U	T	A	T	I	O	N	I
P	F	O	L	L	O	W	U	P	N	Y
V	G	N	I	T	S	U	R	T	T	S
S	N	E	T	I	Q	U	E	T	T	E
E	T	A	I	C	E	R	P	P	A	T
T	R	O	P	P	A	R	T	Z	D	R
B	S	E	B	C	E	U	L	A	V	U
H	K	E	T	H	I	C	A	L	R	O
Y	T	I	L	I	B	I	D	E	R	C
C	O	M	M	U	N	I	C	A	T	E
N	T	O	L	E	R	A	N	T	P	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	S	A	L	U	T	A	T	I	O	N	I
2	#	F	O	L	L	O	W	U	P	N	Y
3	#	G	N	I	T	S	U	R	T	#	S
4	#	#	E	T	I	Q	U	E	T	T	E
5	E	T	A	I	C	E	R	P	P	A	T
6	T	R	O	P	P	A	R	#	#	#	R
7	#	#	#	#	C	E	U	L	A	V	U
8	#	#	E	T	H	I	C	A	L	#	O
9	Y	T	I	L	I	B	I	D	E	R	C
10	C	O	M	M	U	N	I	C	A	T	E
11	N	T	O	L	E	R	A	N	T	#	#

Word	X	Y	Direction
APPRECIATE	10	5	w
COMMUNICATE	1	10	e
COURTESY	11	9	n
CREDIBILITY	11	9	w
ETHICAL	3	8	e
ETIQUETTE	3	4	e
FOLLOWUP	1	2	e
INTERACTION	6	6	sw
RAPPORT	7	6	w
SALUTATION	2	1	e
TOLERANT	2	11	e
TRUSTING	9	3	w
VALUE	9	7	w