Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
HONESTY
INTERACTION
LISTEN
PREPARE
PRIDE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 15 words on this board.

N	H	E	T	I	Q	U	E	T	T	E
C	O	M	M	U	N	I	C	A	T	E
Y	T	I	L	I	B	I	D	E	R	C
T	N	E	T	S	I	L	J	E	A	O
S	U	X	R	C	E	D	I	R	P	U
E	T	F	E	R	A	P	E	R	P	R
N	I	N	T	N	A	R	E	L	O	T
O	L	A	C	I	H	T	E	T	R	E
H	G	N	I	T	S	U	R	T	T	S
S	A	L	U	T	A	T	I	O	N	Y
A	P	P	R	E	C	I	A	T	E	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	#	E	T	I	Q	U	E	T	T	E
2	C	O	M	M	U	N	I	C	A	T	E
3	Y	T	I	L	I	B	I	D	E	R	C
4	T	N	E	T	S	I	L	#	#	A	O
5	S	#	#	#	C	E	D	I	R	P	U
6	E	#	#	E	R	A	P	E	R	P	R
7	N	#	#	T	N	A	R	E	L	O	T
8	O	L	A	C	I	H	T	E	#	R	E
9	H	G	N	I	T	S	U	R	T	T	S
10	S	A	L	U	T	A	T	I	O	N	Y
11	A	P	P	R	E	C	I	A	T	E	I

Word	X	Y	Direction
APPRECIATE	1	11	e
COMMUNICATE	1	2	e
COURTESY	11	3	s
CREDIBILITY	11	3	w
ETHICAL	8	8	w
ETIQUETTE	3	1	e
HONESTY	1	9	n
INTERACTION	6	6	nw
LISTEN	7	4	w
PREPARE	10	6	w
PRIDE	10	5	w
RAPPORT	10	3	s
SALUTATION	2	10	e
TOLERANT	11	7	w
TRUSTING	9	9	w