Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 12 words on this board.

N	C	Y	N	K	I	G	G	C	T	A
T	O	T	O	K	N	N	L	N	Y	P
O	M	I	I	L	I	I	A	E	S	P
L	M	L	T	O	T	T	C	T	E	R
E	U	I	A	C	R	S	I	I	T	E
R	N	B	T	L	A	U	H	Q	R	C
A	I	I	U	I	P	R	T	U	U	I
N	C	D	L	S	P	T	E	E	O	A
T	A	E	A	T	O	D	X	T	C	T
K	T	R	S	E	R	K	H	T	N	E
X	E	C	D	N	T	U	V	E	V	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	C	Y	N	#	#	G	#	#	#	A
2	T	O	T	O	#	#	N	L	#	Y	P
3	O	M	I	I	#	#	I	A	E	S	P
4	L	M	L	T	#	#	T	C	T	E	R
5	E	U	I	A	C	R	S	I	I	T	E
6	R	N	B	T	L	A	U	H	Q	R	C
7	A	I	I	U	I	P	R	T	U	U	I
8	N	C	D	L	S	P	T	E	E	O	A
9	T	A	E	A	T	O	#	#	T	C	T
10	#	T	R	S	E	R	#	#	T	N	E
11	#	E	C	#	N	T	#	#	E	#	I

Word	X	Y	Direction
APPRECIATE	11	1	s
COMMUNICATE	2	1	s
COURTESY	10	9	n
CREDIBILITY	3	11	n
ETHICAL	8	8	n
ETIQUETTE	9	3	s
INTERACTION	6	6	nw
LISTEN	5	6	s
RAPPORT	6	5	s
SALUTATION	4	9	n
TOLERANT	1	2	s
TRUSTING	7	8	n