Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

P	D	A	S	T	T	E	B	Y	C	N
U	G	P	L	R	O	S	N	T	O	N
W	N	P	A	O	L	B	E	I	M	O
O	I	R	C	P	E	B	T	L	M	I
L	T	E	I	P	R	C	S	I	U	T
L	S	C	H	A	A	H	I	B	N	A
O	U	I	T	R	N	E	L	I	I	T
F	R	A	E	M	T	N	H	D	C	U
E	T	T	E	U	Q	I	T	E	A	L
O	N	E	E	U	L	A	V	R	T	A
I	Y	S	E	T	R	U	O	C	E	S

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	P	#	A	#	T	T	#	#	Y	C	N
2	U	G	P	L	R	O	#	N	T	O	N
3	W	N	P	A	O	L	#	E	I	M	O
4	O	I	R	C	P	E	#	T	L	M	I
5	L	T	E	I	P	R	C	S	I	U	T
6	L	S	C	H	A	A	#	I	B	N	A
7	O	U	I	T	R	N	#	L	I	I	T
8	F	R	A	E	#	T	#	#	D	C	U
9	E	T	T	E	U	Q	I	T	E	A	L
10	#	N	E	E	U	L	A	V	R	T	A
11	I	Y	S	E	T	R	U	O	C	E	S

Word	X	Y	Direction
APPRECIATE	3	1	s
COMMUNICATE	10	1	s
COURTESY	9	11	w
CREDIBILITY	9	11	n
ETHICAL	4	8	n
ETIQUETTE	9	9	w
FOLLOWUP	1	7	n
INTERACTION	6	6	ne
LISTEN	8	7	n
RAPPORT	5	7	n
SALUTATION	11	10	n
TOLERANT	6	1	s
TRUSTING	2	9	n
VALUE	7	10	w