Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
HONESTY
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

P	U	W	O	L	L	O	F	K	M	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
O	G	H	O	N	E	S	T	Y	U	G
U	U	E	T	H	I	C	A	L	C	A
R	J	Y	N	R	A	P	P	O	R	T
T	A	P	P	R	E	C	I	A	T	E
E	T	T	E	U	Q	I	T	E	V	O
S	O	T	R	U	S	T	I	N	G	W
Y	N	O	I	T	A	T	U	L	A	S
I	V	T	N	A	R	E	L	O	T	R

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	P	U	W	O	L	L	O	F	#	#	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	O	#	H	O	N	E	S	T	Y	#	#
5	U	#	E	T	H	I	C	A	L	#	#
6	R	#	#	#	R	A	P	P	O	R	T
7	T	A	P	P	R	E	C	I	A	T	E
8	E	T	T	E	U	Q	I	T	E	#	#
9	S	#	T	R	U	S	T	I	N	G	#
10	Y	N	O	I	T	A	T	U	L	A	S
11	I	#	T	N	A	R	E	L	O	T	#

Word	X	Y	Direction
APPRECIATE	2	7	e
COMMUNICATE	11	2	w
COURTESY	1	3	s
CREDIBILITY	1	3	e
ETHICAL	3	5	e
ETIQUETTE	9	8	w
FOLLOWUP	7	1	w
HONESTY	3	4	e
INTERACTION	6	6	ne
RAPPORT	5	6	e
SALUTATION	10	10	w
TOLERANT	10	11	w
TRUSTING	3	9	e