Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

I	P	U	W	O	L	L	O	F	N	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
G	N	I	T	S	U	R	T	E	T	R
N	E	T	S	I	L	C	R	S	H	A
S	A	L	U	T	A	T	I	O	N	P
Y	S	E	T	R	U	O	C	M	J	P
G	U	O	E	T	H	I	C	A	L	O
X	E	T	T	E	U	Q	I	T	E	R
F	N	T	N	A	R	E	L	O	T	T
I	E	T	A	I	C	E	R	P	P	A

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	P	U	W	O	L	L	O	F	#	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	G	N	I	T	S	U	R	T	#	#	R
5	N	E	T	S	I	L	C	#	#	#	A
6	S	A	L	U	T	A	T	I	O	N	P
7	Y	S	E	T	R	U	O	C	#	#	P
8	#	#	#	E	T	H	I	C	A	L	O
9	#	E	T	T	E	U	Q	I	T	E	R
10	#	N	T	N	A	R	E	L	O	T	T
11	I	E	T	A	I	C	E	R	P	P	A

Word	X	Y	Direction
APPRECIATE	11	11	w
COMMUNICATE	11	2	w
COURTESY	8	7	w
CREDIBILITY	1	3	e
ETHICAL	4	8	e
ETIQUETTE	10	9	w
FOLLOWUP	8	1	w
INTERACTION	6	6	ne
LISTEN	6	5	w
RAPPORT	11	4	s
SALUTATION	2	6	e
TOLERANT	10	10	w
TRUSTING	8	4	w