Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

E	E	C	O	U	R	T	E	S	Y	I
T	T	R	S	V	O	O	C	E	N	N
T	A	E	A	A	N	L	A	T	B	F
E	C	D	L	L	O	E	E	A	T	O
U	I	I	U	U	R	R	T	I	R	L
Q	N	B	T	E	A	A	H	C	U	L
I	U	I	A	C	P	N	I	E	S	O
T	M	L	T	A	P	T	C	R	T	W
E	M	I	I	Q	O	N	A	P	I	U
S	O	T	O	H	R	L	L	P	N	P
N	C	Y	N	J	T	Z	R	A	G	H

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	E	E	C	O	U	R	T	E	S	Y	I
2	T	T	R	S	V	#	O	#	E	N	#
3	T	A	E	A	A	#	L	#	T	#	F
4	E	C	D	L	L	#	E	E	A	T	O
5	U	I	I	U	U	R	R	T	I	R	L
6	Q	N	B	T	E	A	A	H	C	U	L
7	I	U	I	A	C	P	N	I	E	S	O
8	T	M	L	T	#	P	T	C	R	T	W
9	E	M	I	I	#	O	#	A	P	I	U
10	#	O	T	O	#	R	#	L	P	N	P
11	N	C	Y	N	#	T	#	#	A	G	#

Word	X	Y	Direction
APPRECIATE	9	11	n
COMMUNICATE	2	11	n
COURTESY	3	1	e
CREDIBILITY	3	1	s
ETHICAL	8	4	s
ETIQUETTE	1	9	n
FOLLOWUP	11	4	s
INTERACTION	6	6	sw
RAPPORT	6	5	s
SALUTATION	4	1	s
TOLERANT	7	1	s
TRUSTING	10	4	s
VALUE	5	3	s