Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
HONESTY
INTERACTION
PRIDE
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 15 words on this board.

I	Y	S	E	T	R	U	O	C	E	E
N	N	T	T	O	L	E	R	R	T	T
O	E	T	T	L	Q	D	A	E	A	A
I	F	R	E	E	T	I	P	D	C	I
T	O	U	U	R	L	R	P	I	I	C
A	L	S	Q	A	A	P	O	B	N	E
T	L	T	I	N	C	C	R	I	U	R
U	O	I	T	T	I	B	T	L	M	P
L	W	N	E	Q	H	N	A	I	M	P
A	U	G	T	R	T	V	S	T	O	A
S	P	H	O	N	E	S	T	Y	C	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	I	Y	S	E	T	R	U	O	C	E	E
2	N	N	#	T	O	#	E	R	R	T	T
3	O	#	T	T	L	#	D	A	E	A	A
4	I	F	R	E	E	#	I	P	D	C	I
5	T	O	U	U	R	L	R	P	I	I	C
6	A	L	S	Q	A	A	P	O	B	N	E
7	T	L	T	I	N	C	C	R	I	U	R
8	U	O	I	T	T	I	#	T	L	M	P
9	L	W	N	E	#	H	#	A	I	M	P
10	A	U	G	#	#	T	V	#	T	O	A
11	S	P	H	O	N	E	S	T	Y	C	N

Word	X	Y	Direction
APPRECIATE	11	10	n
COMMUNICATE	10	11	n
COURTESY	9	1	w
CREDIBILITY	9	1	s
ETHICAL	6	11	n
ETIQUETTE	4	9	n
FOLLOWUP	2	5	s
HONESTY	3	11	e
INTERACTION	6	6	se
PRIDE	7	6	n
RAPPORT	8	2	s
SALUTATION	1	10	n
TOLERANT	5	1	s
TRUSTING	3	3	s
VALUE	8	9	ne