Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

P	E	C	O	U	R	T	E	S	Y	I
R	T	R	S	A	P	O	Z	X	N	E
A	A	E	A	P	R	L	W	T	P	T
P	C	D	L	P	E	E	E	R	U	I
P	I	I	U	R	P	R	T	U	W	Q
O	N	B	T	E	A	A	H	S	O	U
R	U	I	A	C	R	N	I	T	L	E
T	M	L	T	I	E	T	C	I	L	T
D	M	I	I	A	H	Q	A	N	O	T
A	O	T	O	T	V	G	L	G	F	E
N	C	Y	N	E	N	E	T	S	I	L

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	E	C	O	U	R	T	E	S	Y	I
2	R	T	R	S	A	P	O	#	#	N	E
3	A	A	E	A	P	R	L	#	T	P	T
4	P	C	D	L	P	E	E	E	R	U	I
5	P	I	I	U	R	P	R	T	U	W	Q
6	O	N	B	T	E	A	A	H	S	O	U
7	R	U	I	A	C	R	N	I	T	L	E
8	T	M	L	T	I	E	T	C	I	L	T
9	#	M	I	I	A	#	#	A	N	O	T
10	#	O	T	O	T	#	#	L	G	F	E
11	N	C	Y	N	E	N	E	T	S	I	L

Word	X	Y	Direction
APPRECIATE	5	2	s
COMMUNICATE	2	11	n
COURTESY	3	1	e
CREDIBILITY	3	1	s
ETHICAL	8	4	s
ETIQUETTE	11	2	s
FOLLOWUP	10	9	n
INTERACTION	6	6	sw
LISTEN	11	11	w
PREPARE	6	2	s
RAPPORT	1	2	s
SALUTATION	4	3	s
TOLERANT	7	1	s
TRUSTING	9	3	s