Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 12 words on this board.

N	C	Y	K	E	F	T	R	Y	D	E
E	O	T	J	T	N	R	L	S	E	F
T	M	I	Z	A	O	O	A	E	Z	O
I	M	L	T	I	I	P	C	T	T	L
Q	U	I	R	C	T	P	I	R	O	L
U	N	B	U	E	A	A	H	U	L	O
E	I	I	S	R	T	R	T	O	E	W
T	C	D	T	P	U	M	E	C	R	U
T	A	E	I	P	L	H	J	T	A	P
E	T	R	N	A	A	R	B	P	N	R
B	E	C	G	U	S	W	M	K	T	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	C	Y	#	E	#	T	#	Y	#	#
2	E	O	T	#	T	N	R	L	S	#	F
3	T	M	I	#	A	O	O	A	E	#	O
4	I	M	L	T	I	I	P	C	T	T	L
5	Q	U	I	R	C	T	P	I	R	O	L
6	U	N	B	U	E	A	A	H	U	L	O
7	E	I	I	S	R	T	R	T	O	E	W
8	T	C	D	T	P	U	#	E	C	R	U
9	T	A	E	I	P	L	#	#	T	A	P
10	E	T	R	N	A	A	#	#	#	N	#
11	#	E	C	G	#	S	#	#	#	T	I

Word	X	Y	Direction
APPRECIATE	5	10	n
COMMUNICATE	2	1	s
COURTESY	9	8	n
CREDIBILITY	3	11	n
ETHICAL	8	8	n
ETIQUETTE	1	2	s
FOLLOWUP	11	3	s
INTERACTION	6	6	nw
RAPPORT	7	7	n
SALUTATION	6	10	n
TOLERANT	10	4	s
TRUSTING	4	4	s