r

ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION

r

Try to find all 17 words on this board.

E A S S U R A N C E W G S H E
A C O N F I D E N C E Z S T H
C C I S K N O W L E D G E O N
K O A V U R S E L I M S N N O
O U P E R O F V W E B A L E I
W N P R E E E S Y N O T U O T
L T R I S X S T F D J I F F A
E A E F O T G R R K O S E V C
D B C I L R R U E U E F C O I
G I I C U A E E E M O A R I N
M L A A T M E A T S O C U C U
E I T T I I T O M Y Z T O E M
N T I I O L I S S W J I S C M
T Y O O N E N W G D G O E U O
Y F N N T G G B A W T N R W C
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Answer Key for r

X
Y
123456789101112131415
1E A S S U R A N C E # # S # #
2A C O N F I D E N C E # S T #
3C C I S K N O W L E D G E O N
4K O A V U # S E L I M S N N O
5O U P E R O # # # # # A L E I
6W N P R E E E # # # # T U O T
7L T R I S X S T # # # I F F A
8E A E F O T G R R # # S E V C
9D B C I L R R # E U # F C O I
10G I I C U A E # # M O A R I N
11M L A A T M E # # # O C U C U
12E I T T I I T # # # # T O E M
13N T I I O L I # # # # I S # M
14T Y O O N E N # # # # O E U O
15# # N N # # G # # # # N R # C
Word X Y Direction
ACCOUNTABILITY  22s
ACKOWLEDGMENT  12s
APPRECIATION  34s
ASSURANCE  21e
COMMUNICATION  1515n
CONFIDENCE  22e
COURTEOUS  1211nw
CUSTOMERSERVICE  88nw
EXTRAMILE  66s
GREETING  78s
KNOWLEDGE  53e
RESOLUTION  55s
RESOURCEFULNESS  1315n
SATISFACTION  124s
SMILES  124w
TONEOFVOICE  142s
VERIFICATION  44s