r

ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION

r

Try to find all 19 words on this board.

C N R N O I T A I C E R P P A
A U E S B Y H G F O N E H N T
C H S G S C N N S U O S C O N
C E O T D E E I S R I O G I E
O C U O O K G T E T T L N T M
U N R N E M D E L E A U I A G
N A C E L E E E I O C T N C D
T R E O I R L R M U I I E I E
A U F F M C W G S S F O T N L
B S U V A H O X G E I N S U W
I S L O R A N Y Q E R Y I M O
L A N I T N K W A K E V L M K
I Y E C X T Y C J N V U I O C
T V S E E C N E D I F N O C A
Y I S A T I S F A C T I O N E
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Answer Key for r

X
Y
123456789101112131415
1C # R N O I T A I C E R P P A
2A U E # # # # G # O N E # N T
3C # S # # # # N # U O S # O N
4C E O T # # E I S R I O G I E
5O C U O O # G T E T T L N T M
6U N R N E M D E L E A U I A G
7N A C E L E E E I O C T N C D
8T R E O I R L R M U I I E I E
9A U F F M C W G S S F O T N L
10B S U V A H O # # E I N S U W
11I S L O R A N # # # R # I M O
12L A N I T N K # # # E V L M K
13I # E C X T # # # # V # I O C
14T # S E E C N E D I F N O C A
15Y # S A T I S F A C T I O N E
Word X Y Direction
ACCOUNTABILITY  11s
ACKOWLEDGMENT  1514n
APPRECIATION  151w
ASSURANCE  212n
COMMUNICATION  1414n
CONFIDENCE  1414w
COURTEOUS  101s
CUSTOMERSERVICE  88se
EXTRAMILE  514n
GREETING  89n
KNOWLEDGE  712n
LISTENING  1312n
MERCHANT  66s
RESOLUTION  121s
RESOURCEFULNESS  31s
SATISFACTION  315e
SMILES  99n
TONEOFVOICE  44s
VERIFICATION  1113n