Hospitality & Customer Service

APPEARANCE
ASSIST
ATTITUDE
BODYLANGUAGE
COMMITMENT
COMMUNICATION
CULINARYSKILLS
DECISIONS
ENVIRONMENT
EYECONTACT
GREETSMILE
HIGHTEC
KNOWLEDGABLE
LISTENING
OPPORTUNITY
PROFESSIONAL
RESPONSIBLE
TEAMWORK
TENFOURRULE

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 19 words on this board.

C O M M U N I C A T I O N G T
A U K N O W L E D G A B L E B
E Y L I S T E N I N G Z E N O
L E U I M D L B L A L T Y V D
I L Y T N J U N A S B E E I Y
M B T N R A R R N S A A C R L
S I I E D P R M O I E M O O A
T S N M E P U Y I S D W N N N
E N U T C E O H S T U O T M G
E O T I I A F I S K T R A E U
R P R M S R N G E S I K C N A
G S O M I A E H F K T L T T G
E E P O O N T T O C T Y L J E
M R P C N C E E R T A D K S A
N Y O Z S E I C P R P X W H W
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1C O M M U N I C A T I O N # #
2# U K N O W L E D G A B L E B
3E # L I S T E N I N G # E N O
4L E # I # # L # L A # T Y V D
5I L Y T N # U # A S # E E I Y
6M B T N # A R # N S # A C R L
7S I I E D P R # O I E M O O A
8T S N M E P U Y I S D W N N N
9E N U T C E O H S T U O T M G
10E O T I I A F I S K T R A E U
11R P R M S R N G E # I K C N A
12G S O M I A E H F # T L T T G
13# E P O O N T T O # T # L # E
14# R P C N C # E R # A # # S #
15# # O # S E # C P # # # # # #
Word X Y Direction
APPEARANCE  66s
ASSIST  104s
ATTITUDE  1114n
BODYLANGUAGE  152s
COMMITMENT  414n
COMMUNICATION  11e
CULINARYSKILLS  88se
DECISIONS  57s
ENVIRONMENT  142s
EYECONTACT  133s
GREETSMILE  112n
HIGHTEC  810s
KNOWLEDGABLE  32e
LISTENING  33e
OPPORTUNITY  315n
PROFESSIONAL  914n
RESPONSIBLE  214n
TEAMWORK  124s
TENFOURRULE  713n