Hospitality & Customer Service

ASSIST
ATTITUDE
BODYLANGUAGE
COMMITMENT
COMMUNICATION
CULINARYSKILLS
DECISIONS
ENVIRONMENT
EYECONTACT
GREETSMILE
HIGHTEC
KNOWLEDGABLE
LISTENING
OPPORTUNITY
PROFESSIONAL
RESPONSIBLE
TEAMWORK
TENFOURRULE

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 18 words on this board.

C E L B I S N O P S E R Y Q D
O U E L U R R U O F N E T U K
M X L E Y E C O N T A C T B N
M C T I T E A M W O R K O P O
U O N S N O I S I C E D R P W
N M E C K A N W M O Y O P M L
I M M E X L R Y C L F O V I E
C I N T H O U Y A E R X S D D
A T O H K E Q N S T F T U K G
T M R G R M G S U K E T Y F A
I E I I H U I N B N I J Q S B
O N V H A O I X I T A L S Q L
N T N G N T D N T X A I L J E
S N E A Y R G A R F S G H S U
W W L Z G G R E E T S M I L E
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1C E L B I S N O P S E R # # #
2O U E L U R R U O F N E T # K
3M # L E Y E C O N T A C T B N
4M C T I T E A M W O R K O P O
5U O N S N O I S I C E D R P W
6N M E C # A # # # # Y O P # L
7I M M E # # R # # L F O # I E
8C I N T # # # Y A E R # S D D
9A T O H # # # N S T # T U # G
10T M R G # # G S U K E T # # A
11I E I I # U I N # N I # # S B
12O N V H A O I # I T # L S # L
13N T N G N T # N T # # I L # E
14# # E A Y # G A # # S # # S #
15# # L # # G R E E T S M I L E
Word X Y Direction
ASSIST  1510sw
ATTITUDE  814ne
BODYLANGUAGE  143sw
COMMITMENT  24s
COMMUNICATION  11s
CULINARYSKILLS  88se
DECISIONS  125w
ENVIRONMENT  314n
EYECONTACT  43e
GREETSMILE  615e
HIGHTEC  411n
KNOWLEDGABLE  152s
LISTENING  156sw
OPPORTUNITY  154sw
PROFESSIONAL  135sw
RESPONSIBLE  121w
TEAMWORK  54e
TENFOURRULE  132w