Hospitality & Customer Service

APPEARANCE
ASSIST
ATTITUDE
BODYLANGUAGE
COMMITMENT
COMMUNICATION
CULINARYSKILLS
DECISIONS
ENVIRONMENT
EYECONTACT
GREETSMILE
HIGHTEC
KNOWLEDGABLE
LISTENING
OPPORTUNITY
PROFESSIONAL
RESPECT
RESPONSIBLE
TEAMWORK
TENFOURRULE

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 20 words on this board.

X S R R L O K C K B T E A O N
E S D J A G X E R O C L E P L
T L L C N A T T O D A B L P N
N S I L O B C H W Y T I U O O
E N S M I W E G M L N S R R I
M O T E S K P I A A O N R T T
N I E D S T S H E N C O U U A
O S N U E S E Y T G E P O N C
R I I T F I R E R U Y S F I I
I C N I O S A H R A E E N T N
V E G T R S Y Z H G N R E Y U
N D M T P A G O Y E Q I T Y M
E L B A G D E L W O N K L O M
D E C N A R A E P P A B U U O
E Q H X P T N E M T I M M O C
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1# # # # L # # C K B T E # O #
2E S # # A # # E R O C L E P #
3T L L # N # T T O D A B L P N
4N S I L O # C H W Y T I U O O
5E N S M I # E G M L N S R R I
6M O T E S K P I A A O N R T T
7N I E D S T S H E N C O U U A
8O S N U E S E Y T G E P O N C
9R I I T F I R E R U Y S F I I
10I C N I O S # # R A E E N T N
11V E G T R S # # # G N R E Y U
12N D # T P A # # # E # I T # M
13E L B A G D E L W O N K L # M
14# E C N A R A E P P A # # U O
15# # # # # T N E M T I M M O C
Word X Y Direction
APPEARANCE  1114w
ASSIST  612n
ATTITUDE  413n
BODYLANGUAGE  101s
COMMITMENT  1515w
COMMUNICATION  1515n
CULINARYSKILLS  88nw
DECISIONS  212n
ENVIRONMENT  113n
EYECONTACT  1110n
GREETSMILE  1011nw
HIGHTEC  86n
KNOWLEDGABLE  1213w
LISTENING  33s
OPPORTUNITY  141s
PROFESSIONAL  511n
RESPECT  79n
RESPONSIBLE  1211n
TEAMWORK  98n
TENFOURRULE  1312n