Hospitality & Customer Service

APPEARANCE
ASSIST
ATTITUDE
BODYLANGUAGE
COMMITMENT
COMMUNICATION
CULINARYSKILLS
DECISIONS
ENVIRONMENT
EYECONTACT
GREETSMILE
HIGHTEC
KNOWLEDGABLE
LISTENING
OPPORTUNITY
PROFESSIONAL
RESPECT
RESPONSIBLE
TENFOURRULE

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 19 words on this board.

C O M M I T M E N T O B T B C
Y T I N U T R O P P O E P U O
T S N O I S I C E D N R L R M
C C P T I O X R Y F O I T E M
A E T E F I L L O F N N C L U
T T S I S S A U E A E N I I N
N H A E L N R S R M A S E M I
O G M U G R S Y N R T D M S C
C I M U U I S O A E U Q E T A
E H A L O K R E N T R C Z E T
Y G E N I I P I I E F H H E I
E H A L V P N T C E P S E R O
F L L N A G T Q Y O W G W G N
E S E L B A G D E L W O N K Y
L R E S P O N S I B L E R F N
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1C O M M I T M E N T # B T # C
2Y T I N U T R O P P O E P U O
3T S N O I S I C E D N R L # M
4C C # # # # # # Y F O I T E M
5A E # # # # # L O F N N C L U
6T T S I S S A U E A E N I I N
7N H # # # N R S R M A S E M I
8O G # # G R S Y N R T D # S C
9C I # U U I S O A E U # # T A
10E H A L O K R E N T # # # E T
11Y G E N I I P I I # # # # E I
12E # A L V P N T C E P S E R O
13# L L N A G T # # # # # # G N
14# S E L B A G D E L W O N K #
15# R E S P O N S I B L E # # #
Word X Y Direction
APPEARANCE  513ne
ASSIST  76w
ATTITUDE  614ne
BODYLANGUAGE  121sw
COMMITMENT  11e
COMMUNICATION  151s
CULINARYSKILLS  88sw
DECISIONS  103w
ENVIRONMENT  314ne
EYECONTACT  112n
GREETSMILE  1413n
HIGHTEC  29n
KNOWLEDGABLE  1414w
LISTENING  145sw
OPPORTUNITY  112w
PROFESSIONAL  123sw
RESPECT  1412w
RESPONSIBLE  215e
TENFOURRULE  131sw