Hospitality & Customer Service

ASSIST
ATTITUDE
BODYLANGUAGE
COMMITMENT
COMMUNICATION
CULINARYSKILLS
ENVIRONMENT
EYECONTACT
FEEDBACK
GREETSMILE
KNOWLEDGABLE
LISTENING
OPPORTUNITY
PREPARED
PROFESSIONAL
RESPECT
RESPONSIBLE
TEAMWORK
TENFOURRULE

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 19 words on this board.

P M C R E S P O N S I B L E C
C Y C O M M I T M E N T O U O
T C A T N O C E Y E M N L R M
E D U T I T T A E L S I T Q M
F E E D B A C K L B N C N O U
B O D Y L A N G U A G E E P N
E L I M S T E E R G T G M P I
D I G P R D G Y R D E N N O C
E W A S S I S T U E A I O R A
R O N O Z K C V O L M N R T T
A V W G I E K X F W W E I U I
P B J L P N V N N O O T V N O
E K L S Q J P H E N R S N I N
R S E J L T V G T K K I E T W
P R O F E S S I O N A L X Y M
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1# # # R E S P O N S I B L E C
2# # C O M M I T M E N T # U O
3T C A T N O C E Y E # # L # M
4E D U T I T T A E L # I T # M
5F E E D B A C K L B N # N O U
6B O D Y L A N G U A G E E P N
7E L I M S T E E R G T G M P I
8D # # # # # # Y R D E N N O C
9E # A S S I S T U E A I O R A
10R # # # # K C # O L M N R T T
11A # # # I E # # F W W E I U I
12P # # L P # # # N O O T V N O
13E # L S # # # # E N R S N I N
14R S E # # # # # T K K I E T #
15P R O F E S S I O N A L # Y #
Word X Y Direction
ASSIST  39e
ATTITUDE  84w
BODYLANGUAGE  16e
COMMITMENT  32e
COMMUNICATION  151s
CULINARYSKILLS  88sw
ENVIRONMENT  1314n
EYECONTACT  103w
FEEDBACK  15e
GREETSMILE  107w
KNOWLEDGABLE  1014n
LISTENING  1215n
OPPORTUNITY  145s
PREPARED  115n
PROFESSIONAL  215e
RESPECT  215ne
RESPONSIBLE  41e
TEAMWORK  117s
TENFOURRULE  914n