Hospitality & Customer Service

APPEARANCE
BODYLANGUAGE
COMMITTMENT
COMMUNICATION
CULINARYSKILLS
DECISIONS
ENVIRONMENT
EYECONTACT
FEEDBACK
GREETGUESTS
GUESTS
KNOWLEDGABLE
LEAD
LISTENING
OPPORTUNITY
PREPARED
PROACTIVE
PROFESSIONAL
RESPECT
RESPONSIBLE
SERVICE
SUCCESSFUL
TEAMWORK

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 23 words on this board.

U E N O I T A C I N U M M O C
E G R E E T G U E S T S K U O
L A K Y F E X D E E L C L L M
B U N E E A L A C C S I I U M
I G O C E M A E I N N D S F I
S N W O D W N L V A O E T S T
N A L N B O O I R R I R E S T
O L E T A R I Y E A S A N E M
P Y D A C K S X S E I P I C E
S D G C K K S B P P C E N C N
E O A T I F E L E P E R G U T
R B B L H V F M C A D P F S U
Z L L O P P O R T U N I T Y H
H S E N V I R O N M E N T E L
Q K F M Y B P R O A C T I V E
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1# E N O I T A C I N U M M O C
2E G R E E T G U E S T S # U O
3L A K Y F E # D E E # # L L M
4B U N E E A L A C C S I I U M
5I G O C E M A E I N N D S F I
6S N W O D W N L V A O E T S T
7N A L N B O O # R R I R E S T
8O L E T A R I Y E A S A N E M
9P Y D A C K S # S E I P I C E
10S D G C K K S # P P C E N C N
11E O A T I # E # E P E R G U T
12R B B L # # F # C A D P # S #
13# # L O P P O R T U N I T Y #
14# S E N V I R O N M E N T # #
15# # # # # # P R O A C T I V E
Word X Y Direction
APPEARANCE  1012n
BODYLANGUAGE  212n
COMMITTMENT  151s
COMMUNICATION  151w
CULINARYSKILLS  88sw
DECISIONS  1112n
ENVIRONMENT  314e
EYECONTACT  42s
FEEDBACK  53s
GREETGUESTS  22e
GUESTS  72e
KNOWLEDGABLE  33s
LEAD  86n
LISTENING  133s
OPPORTUNITY  413e
PREPARED  1212n
PROACTIVE  715e
PROFESSIONAL  714n
RESPECT  97s
RESPONSIBLE  112n
SERVICE  99n
SUCCESSFUL  1412n
TEAMWORK  62s