Hospitality & Customer Service

APPEARANCE
BODYLANGUAGE
COMMITTMENT
COMMUNICATION
CULINARYSKILLS
ENVIRONMENT
EYECONTACT
FEEDBACK
GREETGUESTS
GUESTS
KNOWLEDGABLE
LEAD
LISTENING
OPPORTUNITY
PREPARED
PROFESSIONAL
RESPECT
RESPONSIBLE
SERVICE
SUCCESSFUL
TEAMWORK

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 21 words on this board.

C O M M U N I C A T I O N G J
O U R E S P O N S I B L E R U
M K L W Y R R E B S H P U E E
M C C I I E R E U Z R S G E C
I A Y M N V C C P O W A U T N
T B L T I A C O F A U A N G A
T D G C I E R E N G R E D U R
M E E N S N S Y N T M E T E A
E E A S I S U A S N A C D S E
N F F M I N L T O K E C S T P
T U K O W Y E R R P I T T S P
L D N B D O I T S O S L C H A
F A A O Z V R E S E P X L S B
L T B E N Y R K U I O P G S F
R D Z E L B A G D E L W O N K
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1C O M M U N I C A T I O N G #
2O U R E S P O N S I B L E R #
3M K L # Y # R E # S # P # E E
4M C # I # E R E U # R # G E C
5I A Y # N V C C P O # A # T N
6T B # T I A C O F A U # N G A
7T D G C I E R E N G R E # U R
8M E E N S N S Y N T M E T E A
9E E A S I S U A S N A C D S E
10N F F M I N L T O K E C S T P
11T U # O W Y E R R P I T T S P
12L D N # D O I T S O S L # # A
13# A A O # V R E S E P # L # #
14L # B E N # R K U I # P # S #
15# # # E L B A G D E L W O N K
Word X Y Direction
APPEARANCE  1512n
BODYLANGUAGE  314ne
COMMITTMENT  11s
COMMUNICATION  11e
CULINARYSKILLS  88se
ENVIRONMENT  415ne
EYECONTACT  42se
FEEDBACK  210n
GREETGUESTS  141s
GUESTS  815ne
KNOWLEDGABLE  1515w
LEAD  515nw
LISTENING  1115nw
OPPORTUNITY  1315nw
PREPARED  62se
PROFESSIONAL  114sw
RESPECT  714ne
RESPONSIBLE  32e
SERVICE  92sw
SUCCESSFUL  103sw
TEAMWORK  17se