Hospitality & Customer Service

APPEARANCE
BODYLANGUAGE
COMMITTMENT
COMMUNICATION
CULINARYSKILLS
ENVIRONMENT
EYECONTACT
FEEDBACK
GREETGUESTS
GUESTS
KNOWLEDGABLE
LEAD
LISTENING
OPPORTUNITY
PROACTIVE
PROFESSIONAL
RESPECT
RESPONSIBLE
SERVICE
SUCCESSFUL
TEAMWORK

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 21 words on this board.

D G O A E N V I R O N M E N T
N R E P V K Q I P V A F S S S
N E Y P I C K U R O Z U L D A
O E E E T A G I O B C L V E K
I T C A C B P X F C I Y E G N
T G O R A D Z E E K G T L A O
A U N A O E D S S K N I B U W
C E T N R E S Y S R I N I G L
I S A C P F R E I O N U S N E
N T C E U A R H O W E T N A D
U S T L N V H E N M T R O L G
M T A I I H Q C A A S O P Y A
M V L C H D A E L E I P S D B
O U E R E S P E C T L P E O L
C O M M I T T M E N T O R B E
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1# G # A E N V I R O N M E N T
2# R E P V K # # P # # # S S #
3N E Y P I C # # R # # U L # #
4O E E E T A # # O # C L # E K
5I T C A C B # # F C I Y E G N
6T G O R A D # # E K G T L A O
7A U N A O E # S S K N I B U W
8C E T N R E S Y S R I N I G L
9I S A C P F R E I O N U S N E
10N T C E U A R # O W E T N A D
11U S T L N V # # N M T R O L G
12M # # I I # # # A A S O P Y A
13M # L C # D A E L E I P S D B
14O U E R E S P E C T L P E O L
15C O M M I T T M E N T O R B E
Word X Y Direction
APPEARANCE  41s
BODYLANGUAGE  1415n
COMMITTMENT  115e
COMMUNICATION  115n
CULINARYSKILLS  88ne
ENVIRONMENT  51e
EYECONTACT  32s
FEEDBACK  69n
GREETGUESTS  21s
GUESTS  26s
KNOWLEDGABLE  154s
LEAD  913w
LISTENING  1114n
OPPORTUNITY  1215n
PROACTIVE  59n
PROFESSIONAL  93s
RESPECT  414e
RESPONSIBLE  1315n
SERVICE  98sw
SUCCESSFUL  132sw
TEAMWORK  1014n