Hospitality & Customer Service

BODYLANGUAGE
COMMITTMENT
COMMUNICATION
CULINARYSKILLS
DECISIONS
ENVIRONMENT
EYECONTACT
FEEDBACK
GREETGUESTS
GUESTS
KNOWLEDGABLE
LEAD
LISTENING
OPPORTUNITY
PREPARED
PROFESSIONAL
RESPONSIBLE
SERVICE
SUCCESSFUL
TEAMWORK

Celebrating Customer Service Week. Terms that are associated with Restaurant Standards for Customer Service and Hospitality.

Try to find all 20 words on this board.

C F E J T V D S Q H H G E R D
O U E G I N T E K M N J E C A
M N L S A S E R C I Z S U S E
M O B I E U O M N I P J T Z L
U P A U N W G E T O S S V A L
N P G T M A T N N T E I N K U
I O D A C S R S A U I O O K F
C R E E I A I Y G L I M C N S
A T L L R B T T S S Y A M E S
T U W Y L A E N S K B D R O E
I N O E Z E P E O D I V O N C
O I N B R T F E E C I L H B C
N T K G G O T E R C E T L O U
L Y P B R Y F E E P W Y H S S
I W W P E N V I R O N M E N T
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Answer Key for Hospitality & Customer Service

X
Y
123456789101112131415
1C # E # T # D S # # # G # R D
2O U E G # N T E K # N # E # A
3M # L # A S E R C I # S # S E
4M O B I E U O M N I P # T # L
5U P A U N W G E T O S S # A L
6N P G T M A T N N T E I N # U
7I O D A C S R S A U I O O K F
8C R E E I A I Y G L I M C N S
9A T L L R B T T S S Y A M E S
10T U W # L A E N S K B D R O E
11I N O E # E P E O D I V O # C
12O I N # R # F E E C I L # B C
13N T K G # O # E R C E # L # U
14# Y # # R # F # E P # Y # S S
15# # # P E N V I R O N M E N T
Word X Y Direction
BODYLANGUAGE  1412nw
COMMITTMENT  1511nw
COMMUNICATION  11s
CULINARYSKILLS  88se
DECISIONS  71se
ENVIRONMENT  515e
EYECONTACT  1315nw
FEEDBACK  714ne
GREETGUESTS  413ne
GUESTS  36ne
KNOWLEDGABLE  313n
LEAD  154n
LISTENING  49ne
OPPORTUNITY  24s
PREPARED  1014nw
PROFESSIONAL  514ne
RESPONSIBLE  141sw
SERVICE  158sw
SUCCESSFUL  1514n
TEAMWORK  29ne