Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
REVIEW
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

H S L B E B S T H O U G H T F U L J I X
L S H V R Z B X T P F M Y P S Y A T V Q
O C S R M A I R K T C G C U J W O V M U
H Y M E S M E G C T D K A K D I I B A V
B G I X N P R O O V A K R N N B N L W T
E E L C X G Q I Y L C J U A S O W N W E
K Z E E F N N V F Y O D C H I A W G X B
H Z H L A N J I H N B P C T D E Z A P N
X D M L G J Y T L X O J A Y P V F F R R
N X C E F R A M R L T C L S E I F V Z M
R Q H N D P I W S R I D V R S T P R N M
T L B C M P C E O N N W I F Z I J X Y T
L V V E B W B P U E F F O R T S S I K F
S K Z J V O P M I X Y G T W E O C T B S
H L C A R A M R E V I E W J H P S B W P
G G H P R O F E S S I O N A L I S T E N
E I K X C O U R T E O U S P B G X Q G U
G V S A A T I S D F A L O Z E L D A D U
P Q Y A R T Q Q E N G Q V V S M E R Q Z
R D B Y E Y J E G R B J S E T N A A H M
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# # # # E # # T H O U G H T F U L # # #
2# S # # # Z # # T # # # Y # # # # # # #
3# # S # # # I R # # # # C # # # # # # #
4# # M E # M E G # # # # A K # # # # # #
5# # I X N P R # O # # # R N N # N # # #
6# # L C X G # I # L # # U A # O W N # #
7# # E E # # N # F Y O # C H I # W # # #
8# # # L # # # I H N # P C T # E # A # #
9# # # L # # # T L # O # A Y # V # # R #
10# # # E # # A # # L T C L S E I # # # M
11# # # N # P # # # R I D # R S T # # # #
12# # # C M # # E O N N W I # # I # # # #
13# # # E # # B P U E F F O R T S S # # #
14# # # # # O P M I # Y # # W # O # T # #
15# # # # R A M R E V I E W # # P # # # #
16# # # P R O F E S S I O N A L I S T E N
17# # # # C O U R T E O U S # B # # # # #
18# # # # A # # # # # # L # # E L # # # #
19# # # # R # # # # # # # V # S # E # # #
20# # # # E # # # # # # # # E T # # # # #
Word X Y Direction
ABLE  1416se
ACCURACY  139n
APOLOGIZE  139nw
ASSIST  139se
BEST  1517s
CARE  517s
COMMUNICATION  1111ne
CONFIRM  1210nw
COURTEOUS  517e
EFFORT  1013e
EMPATHY  413ne
EXCELLENCE  44s
EXPERT  47ne
FRIENDLY  716ne
KNOW  144se
LISTEN  1516e
OWN  166e
POSITIVE  1615n
PROBE  416ne
PROFESSIONAL  616e
RAPPORT  516ne
REVIEW  815e
SMILE  33s
SOLVE  1016se
THANK  148n
THOUGHTFUL  81e
VERIFY  169sw
WARM  177se
WILLINGNESS  1111nw
WOW  1212se