Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
REVIEW
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

C O I P J E V Y L D N E I R F T J M P R
G S R I B L J Q Y Y S Y P B R Z S U G E
B L S T I A E Z J V H Q G T G X U E H O
Y P U E Y F I R E V I T I S O P R O B E
C Z E X N C R E T B Z H A A I R C A R E
M N Q C J G H W M M R A X P A O S A L N
T I C E P B N Y R C K N G P M F W I M Q
U L L L X A L I W O N K P M N E M N R N
L E W L X P F O L S S O U R M S T V K X
V L R E H N E I Q L R N X R W S H E A X
E O V N O R E R R T I P A E O I O T S P
Y Z L C N R V G T C V W I A W O U L S D
R N U E I E L B A O F V E P J N G A V D
X M K F R P M T C U E S C O R A H T V E
H X C F S R I X C R R C D L X L T L Y G
Y B P O P O T P U T U B S O K I F U V V
P J J R N B A P R E S N T G I S U X P L
J Z J T S I S S A O S S O I E T L N V S
R I R I X B Y D C U T Z O Z D E I D H R
K I T L Q W H T Y S U O Q E C N I L D M
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# # # # # # # Y L D N E I R F T # # # #
2# S # # # # # # # Y # # # # # # S # # #
3# # S # # # # # # # H # # # # # # E # #
4# # # E Y F I R E V I T I S O P R O B E
5# # # X N # # # # # # H A # # R C A R E
6# # # C # G # # # M # A # P A O # # L #
7# # # E # # N # R # # N # P M F W I # #
8# # # L X # # I W O N K P M # E M N # #
9# # # L # P F # L # # O U # M S T # # #
10# # # E # N E # # L R N # R W S H # # #
11# # # N O # # R # T I # A E O I O # # #
12# # # C # # # # T C # W I A W O U L # #
13# # # E # E L B A O # V # P # N G # V #
14# # # F # # # T C U E # # O # A H # # E
15# # # F # # I # C R # # # L # L T # # #
16# # # O # O # # U T # # # O # I F # # #
17# # # R N # # # R E # # # G # S U # # #
18# # # T S I S S A O # # # I # T L # # #
19# # # # # # # # C U # # # Z # E # # # #
20# # # # # # # # Y S # # # E # N # # # #
Word X Y Direction
ABLE  913w
ACCURACY  913s
APOLOGIZE  1412s
ASSIST  918w
BEST  194nw
CARE  175e
COMMUNICATION  1111sw
CONFIRM  412ne
COURTEOUS  1012s
EFFORT  413s
EMPATHY  168nw
EXCELLENCE  44s
EXPERT  47se
FRIENDLY  151w
KNOW  128w
LISTEN  1615s
OWN  166se
POSITIVE  164w
PROBE  164e
PROFESSIONAL  166s
RAPPORT  165sw
REVIEW  1015ne
SMILE  169ne
SOLVE  1610se
THANK  124s
THOUGHTFUL  179s
VERIFY  104w
WARM  1212ne
WILLINGNESS  1111nw
WOW  1510s