Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

E C T C Z R J B T F G S T X V W A I T E
O X D S E J C F A R B T X Z A K E R T E
Y A F X I S K R K A O Y M B L V E J R R
O D A B D S S X O T T F E Y L P P A P B
E A Q L Q N S A E I E Z F O X U C Z E T
G N E T S I L A N O I S S E F O R P R O
H U Q S O S Z K L G Y M X O M B B O A V
P Z L W Y A X U O H I C L M X P P S G Q
G M P B Y H K L D L E O U H H P A I O P
D W W M C S O V E L W N F D A G W T Q L
D E B O R P I K L O I F T R P Z I I H H
K H E T A A T E B C L I H V I V U V S Y
V L S Y N N N I A O L R G H L E Y E H V
B O T A V C D T C U I M U O G R N J Q S
Z M V Y E P I H C R N D O Q U I A D K N
D F R N W O B A U T G F H L Z F M J L G
A A J A N Q H N R E N U T N F Y G V V Y
M U V R W O N K A O E G I P Z G J D H Q
B R G C O R Z G C U S J C L E U Y G L X
X Y X X W H A Y Y S S X G Y Y B U K L R
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# # T # # # # # T # # # # # # # # # T #
2# # # S # # # # # R # # # # # # E R # E
3# # # # I # # # # # O # # # # V E # R #
4# # # # # S # # # # # F E # L P # A # #
5# # # # # # S # # # # Z F O X # C # # T
6# N E T S I L A N O I S S E F O R P R #
7# # # # # # # # # G # M X # M # # O # #
8# # # # # # # # O # I C L M # P P S # #
9# # # # # # # L # L E O U # # P A I # #
10# # # # # # O # E L W N F # A # # T # #
11# E B O R P # # L # I F T R # # # I H #
12# # E # A # # E B C L I H # I V # V # Y
13# # S # # # N # A O L R G # # E # E # #
14# # T # # C # T C U I M U # # R N # # #
15# M # # E # I H C R N # O # # I # D # #
16# # R N W O # A U T G # H # # F # # L #
17# # # A N # # N R E N # T # # Y # # # Y
18# # # # W O N K A O E # # # # # # # # #
19# # # # O # # # C U S # # # # # # # # #
20# # # # W # # # Y S S # # # # # # # # #
Word X Y Direction
ABLE  913n
ACCURACY  913s
APOLOGIZE  512ne
ASSIST  86nw
BEST  311s
CARE  175ne
COMMUNICATION  1111sw
CONFIRM  128s
CONFIRM  128s
COURTEOUS  1012s
EFFORT  146nw
EMPATHY  146se
EXCELLENCE  146sw
EXPERT  146ne
FRIENDLY  1310se
KNOW  818w
LISTEN  76w
OWN  616w
POSITIVE  186s
PROBE  611w
PROFESSIONAL  166w
RAPPORT  1411ne
SMILE  136sw
SOLVE  136ne
THANK  814s
THOUGHTFUL  1317n
VERIFY  1612s
WARM  518nw
WILLINGNESS  1111s
WOW  518s