Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

H O T E E C P G M Y R E F W K A B U R D
R S Y D X Z U P H L F V Y C U N P U C T
A O S M R T I T N F C I C H U J O F M Y
C S O E G M A G O E T T A S J W O W K K
H A L X N P R R O X J I R R D O N P G X
B N V C M G T I F L H S U K H O G Y K B
T D E E A T N M F J O O C X I D T F A C
W Z G L X R F I R N C P C T C O H I Q R
S Y N L A P E B L U O L A Y H F O R T E
Z F H E T A E W E L Y C L S B A K E L N
W R U N R Y N R A V I D O S S X N V S N
P K Z C O Z C N T N N W E N B I M K E R
K P B E P E U A U E E L A I F U S T N V
P R K Q P N Q M I Y I L G R S I S T V L
Y E K T A W M R G M A Q B Y M I R P E C
G D A P R O F E S S I O N A L X B M D J
I O F R C O U R T E O U S T V B X P R X
S R B O P R B N P W R L Y L E Y Z R N S
T S E B L U F T H G U O H T E N K D S K
K H I E F Q R H X B N T E J Y C U C D Y
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# # # # E # # # # Y # E # # K # # # # #
2# S # # # Z # # H # F V Y # # N # # # #
3# # S # # # I T # F # I C # # # O # # #
4# # O E # M A G O # # T A # # W O W # #
5# # L X N P R R O # # I R # # # N # # #
6# # V C M G T I # L # S U # # O # Y # #
7# # E E A # N # F # O O C # I # # F # #
8# # # L X R # I # N # P C T # # # I # #
9# # # L # P E # L # O # A Y H # # R # #
10# # # E T # E # # L # C L S # A # E # #
11# # # N R # # R # # I D O # S # N V # N
12# # # C O # # # T N N W E N # I # K E #
13# # # E P # # # U E E L A # F # S T # #
14# # # # P N # M I # I L # R # I S T # #
15# # # # A W M R # M # # B # M I R # # #
16# # # P R O F E S S I O N A L # # M # #
17# # # R C O U R T E O U S # # # # # # #
18# # # O # # # # # # # # # # # # # # # #
19T S E B L U F T H G U O H T # # # # # #
20# # # E # # # # # # # # # # # # # # # #
Word X Y Direction
ABLE  1416nw
ACCURACY  139n
APOLOGIZE  139nw
ASSIST  139se
BEST  419w
CARE  46se
COMMUNICATION  1111ne
CONFIRM  1210nw
CONFIRM  1210nw
COURTEOUS  517e
EFFORT  121sw
EMPATHY  47ne
EXCELLENCE  44s
EXPERT  47se
FRIENDLY  716ne
KNOW  151se
LISTEN  1516ne
OWN  616n
POSITIVE  128n
PROBE  416s
PROFESSIONAL  616e
RAPPORT  516n
SMILE  916ne
SOLVE  33s
THANK  148se
THOUGHTFUL  1419w
VERIFY  1811n
WARM  1212se
WILLINGNESS  1111nw
WOW  184w