Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

U N J D Q O S T I W Q R M X H S M L J N
U Z E U H Y U S V S L M F Q M G E E X S
P C A T T U V I T W Q W B M S T R B H Y
G M U Q S V J S B C L N P V W R A O W S
P A P F H I C S S U O E T R U O C R I H
E Y S M P A L A N O I S S E F O R P U F
U V C V R O M V T E R M P J M A W P O W
W E I A W I X R W T I W D M P C P N Q H
P R A T R S F D A L O T U P E B Z E Q I
O I Y K I U L N E W Z N O C Y C X C I Z
Q F U G X S C I O E I R W L N P M N W J
M Y M E T Q O C L C T L D G E I N E A V
E Z I G O L O P A L F N L R A V E L P S
F R P K N A H T V B E S T I H B N L A S
F X V N F E I R L I L I A G N O X E E M
O D M O B O M H R M Q E L W T G S C V N
R K D W N L U F T H G U O H T D N X L J
T L R S R V C Z N Q Q Y H T A P M E O P
H O T Z K E T Q K Q S V B Z O K D C S Y
X Y D D L S N N A V U S H E V H W D M S
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# N # # # # # T # # # # # # # # # # # #
2# # E # # # # S # # # # # # # # E E # #
3# # # T # # # I # # # # # # # # R B # #
4# # # # S # # S # # # # # # # # A O # #
5# # # # # I # S S U O E T R U O C R # #
6E Y # M # # L A N O I S S E F O R P # #
7# V C # R # M # # # # M # # M A W # # #
8# E I A # I # R # # I W # M P # # N # #
9# R # T R # F # A L O # U P # # # E # #
10# I # # I U # N E W # N O # Y # X C # #
11# F # # # S C # O # I R # L # P # N # #
12# Y # # # # O C # C T L D # E # # E # #
13E Z I G O L O P A # # N L R # # # L # #
14F # # K N A H T # B E S T I # # # L # #
15F # # N # # I # # I L # # # N # # E E #
16O # # O # O # # R # # E # # # G # C V #
17R # # W N L U F T H G U O H T # N X L #
18T # # # # # # # # # # Y H T A P M E O #
19# # # # # # # # # # # # # # # # # # S #
20# # # # # # # # # # # # # # # # # # # S
Word X Y Direction
ABLE  913se
ACCURACY  913nw
APOLOGIZE  913w
ASSIST  86n
BEST  1014e
CARE  175n
COMMUNICATION  1111sw
CONFIRM  1012nw
CONFIRM  1012nw
COURTEOUS  175w
EFFORT  113s
EMPATHY  1818w
EXCELLENCE  1818n
EXPERT  189sw
FRIENDLY  817ne
KNOW  414s
LISTEN  76nw
OWN  166se
POSITIVE  813nw
PROBE  186n
PROFESSIONAL  166w
RAPPORT  176sw
SMILE  136sw
SOLVE  1919n
THANK  814w
THOUGHTFUL  1517w
VERIFY  27s
WARM  1010nw
WILLINGNESS  1111se
WOW  1010ne