Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

G V G G K P E B R O G U W S C O R L O J
H V X W E O P H R Y H B L L J G I U E D
W X W J F U A C C U R A C Y E N W F E K
Z G P J O U P B E S T R O P P A R T W B
Y P T F R L O H L S V A V A E I N H N N
L E G U P K L M U E F N I C E O V G Q N
N E T S I L O R L A J D N N I P W U W L
T S I S S A G I R F F E D T E O Y O B A
V F U T S N I F R D L L A R N V Z H E H
K M R N U O Z N F L Y C R K N A H T D D
D R Y Y O I E O E W I L L I N G N E S S
M A K W E S Z C O N F I R M D J X F O Z
X W G E T S X W U D W F Y Q Z P Y F L J
J E N Y R E M M O O D H E B E F M O V Y
O J R T U F M I H O I B Q R I X M R E G
T C K A O O O P L F L O T R T C C T T K
T P J Z C R S N A E G T E R U Q Q J V Q
J E B O R P O S I T I V E Z M Z T W S O
Q D K X H R A E F S H J G H X M N W Q L
O Q K U K G W C R O E Y U Z C W A X M S
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # L # #
2# # # # # # # # # # # # # # # # # U # #
3# # # # # # A C C U R A C Y # # # F # #
4# # # # # # P B E S T R O P P A R T # #
5# # # # # # O # L # # # # # E I N H # #
6# # # # # # L M # E # # # C E O # G # N
7N E T S I L O R # # # # N N I # W U W #
8T S I S S A G I # # # E D T # O # O # #
9# # # # S N I F # # L L A # N # # H # #
10# M # # U O Z N # L Y C # K N A H T # #
11# R # # O I E O E W I L L I N G N E S S
12# A # # E S # C O N F I R M # # X F O #
13# W # # T S X W U # # # # # # P Y F L #
14# E # # R E M M # # # # # # E F # O V #
15# # R # U F M I # # # # # R I # # R E #
16# # # A O O # P L # # # T R # # # T # #
17# # # # C R # # A E # # E # # # # # # #
18# E B O R P O S I T I V E # # # # # # #
19# # # # # # # # # # H # # # # # # # # #
20# # # # # # # # # # # Y # # # # # # # #
Word X Y Direction
ABLE  73se
ACCURACY  73e
APOLOGIZE  73s
ASSIST  68w
BEST  84e
CARE  517nw
COMMUNICATION  1111ne
CONFIRM  812n
CONFIRM  812n
COURTEOUS  517n
EFFORT  1811s
EMPATHY  614se
EXCELLENCE  614ne
EXPERT  1811sw
FRIENDLY  183sw
KNOW  1410ne
LISTEN  67w
OWN  188ne
POSITIVE  618e
PROBE  618w
PROFESSIONAL  616n
RAPPORT  174w
SMILE  613se
SOLVE  1911s
THANK  1810w
THOUGHTFUL  1810n
VERIFY  1218ne
WARM  213n
WILLINGNESS  1111e
WOW  1011sw