A COMPLAINT IS A GIFT

ACKNOWLEDGE
APOLOGIZE
COMMUNICATION
COMPENSATION
COMPLAINT
CONCLUSION
CRITICISM
CUSTOMER
DELIVERY
EMPATHIZE
EXPERIENCE
FEEDBACK
FOCUS
GOODWILL
LISTEN
OPPORTUNITY
POLICY
PROBLEM
REPEAT
RESOLUTION
RESPONSE
SATISFACTION
SERVICE
UNDERSTAND
VALUE

Customer Relations Maze - Customer Service Week 2011

Try to find all 25 words on this board.

E Z I G O L O P A R E P E A T
C R N O I T A S N E P M O C L
I U N D E R S T A N D Z O O U
V R E S P O N S E L O M P N K
R E M P A T H I Z E M R P C E
E M G B R Y Y L H U T E O L C
S O N D F O C S N L N S R U N
K T E M E O B I M A I O T S E
C S T H G L C L L V A L U I I
A U S Y R A W U E O L U N O R
B C I Y T Y A O S M P T I N E
D E L I V E R Y N L M I T L P
E G O O D W I L L K O O Y K X
E N M S I C I T I R C N W K E
F N O I T C A F S I T A S F A
Brought to you by WordSearchFun.com



Answer Key for A COMPLAINT IS A GIFT

X
Y
123456789101112131415
1E Z I G O L O P A R E P E A T
2C # N O I T A S N E P M O C #
3I U N D E R S T A N D # O O #
4V R E S P O N S E # # M P N #
5R E M P A T H I Z E M R P C E
6E M G # R Y # # # U T E O L C
7S O N D F O C # N L N S R U N
8K T E # E O B I # A I O T S E
9C S T # # L C L L V A L U I I
10A U S # # A W U E O L U N O R
11B C I # T # # O S M P T I N E
12D E L I V E R Y N # M I T # P
13E G O O D W I L L K O O Y # X
14E N M S I C I T I R C N # # E
15F N O I T C A F S I T A S # #
Word X Y Direction
ACKNOWLEDGE  1215nw
APOLOGIZE  91w
COMMUNICATION  88sw
COMPENSATION  142w
COMPLAINT  1114n
CONCLUSION  142s
CRITICISM  1114w
CUSTOMER  211n
DELIVERY  112e
EMPATHIZE  25e
EXPERIENCE  1514n
FEEDBACK  115n
FOCUS  57se
GOODWILL  213e
LISTEN  312n
OPPORTUNITY  133s
POLICY  1111nw
PROBLEM  45se
REPEAT  101e
RESOLUTION  125s
RESPONSE  24e
SATISFACTION  1215w
SERVICE  17n
UNDERSTAND  23e
VALUE  109n