Customer Service Week 2011

APPRECIATION
ATTITUDE
COLLABORATION
COMMUNICATION
COMMUNITY
EAGERNESS
EMPATHY
FLEXIBILITY
INTEGRITY
LEADERSHIP
MOTIVATION
PASSION
PATIENCE
PERSISTENCE
SINCERITY
URGENCY

What are the most important aspects of providing Legendary Customer Service?? Find the words below below to help showcase what is essential to great customer service.

Try to find all 16 words on this board.

S L A O X E D U T I T T A D O
H N S I N C E R I T Y X P N G
G O O S S E N R E G A E P O Q
K P W I V R B G X R R J R I M
X A I Y T A C P C S A Y E T O
F T Y H W A H F I T T C C A T
A I H T S N C S L I S R I R I
W E T Q X R T I R I T K A O V
U N A A O E E G N N U Z T B A
R C P P N N E D X U V Z I A T
G E M C O T T R A W M F O L I
E Y E S N A C N B E Z M N L O
N Y T I L I B I X E L F O O N
C O E P F Y T I N U M M O C K
Y J P D B J Z L N O I S S A P
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Answer Key for Customer Service Week 2011

X
Y
123456789101112131415
1# # # # # E D U T I T T A # #
2# N S I N C E R I T Y # P N #
3# # O S S E N R E G A E P O #
4# P # I # # # # # # R # R I M
5# A I # T # # # # S # Y E T O
6# T Y H # A # # I # T # C A T
7# I H # S # C S # I # # I R I
8# E T # # R T I R # # # A O V
9U N A # # E E G N # # # T B A
10R C P # N # E D # U # # I A T
11G E M C # T # # A # M # O L I
12E # E # N # # # # E # M N L O
13N Y T I L I B I X E L F O O N
14C # # # # Y T I N U M M O C #
15Y # # # # # # # N O I S S A P
Word X Y Direction
APPRECIATION  131s
ATTITUDE  131w
COLLABORATION  1414n
COMMUNICATION  88nw
COMMUNITY  1414w
EAGERNESS  123w
EMPATHY  312n
FLEXIBILITY  1113w
INTEGRITY  413ne
LEADERSHIP  1113nw
MOTIVATION  154s
PASSION  1515w
PATIENCE  24s
PERSISTENCE  132sw
SINCERITY  32e
URGENCY  19s