Customer Service Week 2011

APPRECIATION
ATTITUDE
COLLABORATION
COMMUNICATION
COMMUNITY
EAGERNESS
EMPATHY
FLEXIBILITY
INTEGRITY
LEADERSHIP
MOTIVATION
PASSION
PATIENCE
PERSISTENCE
SINCERITY
URGENCY

What are the most important aspects of providing Legendary Customer Service?? Find the words below below to help showcase what is essential to great customer service.

Try to find all 16 words on this board.

L I A L E A D E R S H I P W U
L N W D F O D S I P N A E C R
M E O R N U Q N F T P C A T G
O N R I T X C N E P N U G W E
T N V I T E X G R E W J E A N
I U T L R A R E T V V L R Y C
V T R I K I C S S C Y D N T Y
A P T D T I I I R I G I E I T
T Y L Y A S S G N Z F H S N C
I E O T R E H L W U Z Y S U P
O S I E M P A T H Y M F G M J
N O P A T I E N C E H M O M X
N A N Y G N O I S S A P O O F
J N O I T A R O B A L L O C F
N K F L E X I B I L I T Y X L
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Answer Key for Customer Service Week 2011

X
Y
123456789101112131415
1# # # L E A D E R S H I P # U
2# N # # # # D # I # N A E # R
3M # O # # U # N # T P C A # G
4O # # I T # C # E P N # G # E
5T # # I T E # G R E # # E # N
6I # T # R A R E T # # # R Y C
7V T # I # I C S # # # # N T Y
8A # T # T I I I # # # # E I #
9T Y # Y A S # # N # # # S N #
10I # # T R # # # # U # # S U #
11O # I E M P A T H Y M # # M #
12N O P A T I E N C E # M # M #
13N # # # # N O I S S A P O O #
14# N O I T A R O B A L L O C #
15# # F L E X I B I L I T Y # #
Word X Y Direction
APPRECIATION  122sw
ATTITUDE  18ne
COLLABORATION  1414w
COMMUNICATION  88nw
COMMUNITY  1414n
EAGERNESS  132s
EMPATHY  411e
FLEXIBILITY  415e
INTEGRITY  121sw
LEADERSHIP  41e
MOTIVATION  13s
PASSION  1213w
PATIENCE  312e
PERSISTENCE  312ne
SINCERITY  101sw
URGENCY  151s