Customer Service Week 2011

APPRECIATION
ATTITUDE
COLLABORATION
COMMUNICATION
COMMUNITY
EAGERNESS
EMPATHY
FLEXIBILITY
INTEGRITY
LEADERSHIP
MOTIVATION
PASSION
PATIENCE
PERSISTENCE
SINCERITY
URGENCY

What are the most important aspects of providing Legendary Customer Service?? Find the words below below to help showcase what is essential to great customer service.

Try to find all 16 words on this board.

F D O Y T I R E C N I S J M K
H N R N O I T A I C E R P P A
G C O J Q V L U U E F N A E C
U D C I V K W D K E L O T R O
R P Y Y T I R G E T N I I S M
G A I T S A K E N G Z T E I M
E S V H I H C E Y W H A N S U
N S K J S L L I D Z A V C T N
C I I J B R I B N Z C I E E I
Y O Y I V Q E B A U F T S N T
X N T I H D C D I A M O Z C Y
Z E D U T I T T A X C M U E S
Y S S E N R E G A E E Z O B P
I N O I T A R O B A L L O C C
E M P A T H Y T W G P H F C I
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Answer Key for Customer Service Week 2011

X
Y
123456789101112131415
1# # # Y T I R E C N I S # # #
2# N # N O I T A I C E R P P A
3# # O # # # # # # # # N A E C
4U # # I # # # # # # # O T R O
5R P Y Y T I R G E T N I I S M
6G A I T # A # # # # # T E I M
7E S # H I # C # # # # A N S U
8N S # # S L # I # # # V C T N
9C I # # # R I # N # # I E E I
10Y O # # # # E B # U # T # N T
11# N # # # # # D I # M O # C Y
12# E D U T I T T A X # M # E #
13# S S E N R E G A E E # O # #
14# N O I T A R O B A L L O C #
15E M P A T H Y # # # # # F # #
Word X Y Direction
APPRECIATION  152w
ATTITUDE  912w
COLLABORATION  1414w
COMMUNICATION  88nw
COMMUNITY  153s
EAGERNESS  1013w
EMPATHY  115e
FLEXIBILITY  1214nw
INTEGRITY  125w
LEADERSHIP  1114nw
MOTIVATION  1212n
PASSION  25s
PATIENCE  132s
PERSISTENCE  142s
SINCERITY  121w
URGENCY  14s