Remarkable Customer Service Experience

AGENTS
ASSOCIATE
ATTITUDE
BEHAVIORS
BETTERSTATE
BRAND
CARING
COMMITMENT
CONSISTENT
CUSTOMER
ENGAGES
ENTERPRISEWIDE
EVERYDAY
EXPERIENCE
INTERACTION
MISSION
PERSONALIZED
SATISFICATION
SERVICE
SIMPLE
TRADEMARK
TRUST
VISION

Getting to a better state and making a commitment to take State Farm higher… above all competition… is providing a remarkable experience that defines State Farm and its people as a premier customer service organization.

Try to find all 23 words on this board.

B O S A T I S F I C A T I O N
S T N E G A S S O C I A T E E
C O M M I T M E N T F D D D F
J N O I T C A R E T N I E E M
X N K Y V A O N B A W Z L I L
E X R A I R J N R E I P S P E
C E A D S I N B S L M S F D N
N C M Y I N L I A I I M U C G
E I E R O G R N S O S T A N A
I V D E N P O X N B I T W N G
R R A V R S G E G T X V E D E
E E R E R D F A T R U S T N S
P S T E B E H A V I O R S D T
X N P L X C Q C U S T O M E R
E B E T T E R S T A T E L W J
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Answer Key for Remarkable Customer Service Experience

X
Y
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1# # S A T I S F I C A T I O N
2S T N E G A S S O C I A T E #
3C O M M I T M E N T # D D D #
4# N O I T C A R E T N I E E M
5# # K Y V A O # # A W Z L I #
6E # R A I R # N R E I P S # E
7C E A D S I # B S L M S # D N
8N C M Y I N # I A I I # U # G
9E I E R O G R N S O S T # # A
10I V D E N P O # N # I T # # G
11R R A V R S # # # T # # E # E
12E E R E R # # # T R U S T N S
13P S T E B E H A V I O R S # T
14X N P # # # # C U S T O M E R
15E B E T T E R S T A T E # # #
Word X Y Direction
AGENTS  62w
ASSOCIATE  62e
ATTITUDE  813ne
BEHAVIORS  513e
BETTERSTATE  115e
BRAND  87ne
CARING  64s
COMMITMENT  13e
CONSISTENT  64se
CUSTOMER  814e
ENGAGES  156s
ENTERPRISEWIDE  88ne
EVERYDAY  412n
EXPERIENCE  115n
INTERACTION  124w
MISSION  154sw
PERSONALIZED  314ne
SATISFICATION  31e
SERVICE  213n
SIMPLE  99ne
TRADEMARK  313n
TRUST  912e
VISION  55s