Remarkable Customer Service Experience

AGENTS
ASSOCIATE
ATTITUDE
BEHAVIORS
BETTERSTATE
BRAND
CARING
COMMITMENT
CONSISTENT
CUSTOMER
ENGAGES
ENTERPRISEWIDE
EVERYDAY
EXPERIENCE
INTERACTION
MISSION
PERSONALIZED
SATISFICATION
SERVICE
SIMPLE
TRADEMARK
TRUST
VALUE
VISION

Getting to a better state and making a commitment to take State Farm higher… above all competition… is providing a remarkable experience that defines State Farm and its people as a premier customer service organization.

Try to find all 24 words on this board.

W E S A T I S F I C A T I O N
Y N B E H A V I O R S B E E Q
D E Z I L A N O S R E P D V B
V N O I T C A R E T N I U E M
N T A Y P R O S G A W W T R I
E M N R B X A N S E Q Y I Y S
C A W E B J I D S O Q A T D S
N V E V M R E I E I C R T A I
E I U C A T R N L M S I A Y O
I S L C I P I S G S A T A T N
R I A X R V C M I A T R E T B
E O V E Z O R C M M G N K N E
P N T R U S T E M O P E E Q T
X N K R E M O T S U C L S G J
E B E T T E R S T A T E E B A
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Answer Key for Remarkable Customer Service Experience

X
Y
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1# # S A T I S F I C A T I O N
2# # B E H A V I O R S # E E #
3D E Z I L A N O S R E P D V #
4# N O I T C A R E T N I U E M
5# T A # # R O S G # W # T R I
6E # N R # # A N S E # # I Y S
7C # # E B # I D S O # # T D S
8N V E # M R E I E I C # T A I
9E I U C A T R N # M S I A Y O
10I S L C I P I S G S A T A # N
11R I A # R V # M I A T R E T #
12E O V E # # R # M M G N K N E
13P N T R U S T E # O P E E # T
14X N # R E M O T S U C L S G #
15E B E T T E R S T A T E E # A
Word X Y Direction
AGENTS  1515nw
ASSOCIATE  74se
ATTITUDE  139n
BEHAVIORS  32e
BETTERSTATE  115e
BRAND  57nw
CARING  410ne
COMMITMENT  1114nw
CONSISTENT  64se
CUSTOMER  1114w
ENGAGES  78se
ENTERPRISEWIDE  88ne
EVERYDAY  142s
EXPERIENCE  115n
INTERACTION  124w
MISSION  154s
PERSONALIZED  123w
SATISFICATION  31e
SERVICE  914nw
SIMPLE  810se
TRADEMARK  54se
TRUST  313e
VALUE  312n
VISION  28s