Clarins - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

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Y F H E C Y F H N E K O A X L H O H V Z
B O W T L K R A M M A R G R E E T I N G
G A R X B T N E M E G A N A M L L A C A
I A Z S A T I S F A C T I O N F D O W P
T X Z L L J E S D N O P S E R D N A M E
R L C L A Z N Y H T A P M E I F I G R S
O B C I N S O X A C R Y D T I F R T L U
P U G K O E T T E O F R I R V R E L F N
P M U S I T E C B I O O M V E C I I I L
A J C L S A C E H W N E E K N K N S A E
R F U A S C I C E A D H Y E S U F T C X
D V W C E U O I L A G R D S O O L E R K
E K X I F D V H C D B I E Q F P E N E I
A G L N O E E C T J F L H W T G C S S N
D N L H R L O C O N A F C S S S T X O V
A I A C P U W B O S G U J E K Z I C U X
I S C E N U N C I A T I O N I I O N R N
R O E T R A N S F E R G R G L D N H C W
T L N X S H J F X Y R U X U L L D Q E T
K C O U R T E O U S C Q M H S X Z A S H
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Answer Key for Clarins - Quality Assurance

X
Y
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1# # # # # # # # # # # # # # # # # # # #
2# # # # # # R A M M A R G R E E T I N G
3# # # # # T N E M E G A N A M L L A C #
4# # # S A T I S F A C T I O N # D O # #
5T # # L L # E S D N O P S E R D N A M E
6R # # L A # N Y H T A P M E I F # # # S
7O # # I N S O # # C R # D T I # # # L #
8P # # K O E T # E O # R I R # # E L # #
9P # # S I T E # B # O O M # # C I I # #
10A # # L S A C E # W N E # # N K N S # #
11R # # A S C I # E A D # # E S # F T # #
12D # # C E U O I L A # # D S O # L E R #
13E # # I F D V H C # # I E # F # E N E #
14A G L N O E E C # # F L # # T # C S S #
15D N L H R L O # # N A # # # S # T # O #
16A I A C P U # # O S # # # # K # I # U #
17I S C E N U N C I A T I O N I # O # R #
18R O E T R A N S F E R # # # L # N # C #
19# L N # # # # # # Y R U X U L # # # E #
20# C O U R T E O U S # # # # S # # # S #
Word X Y Direction
ADDITIONALHELP  183sw
CALLMANAGEMENT  193w
CLOSING  220n
CONFIDENCE  817ne
CONFIRMEDACCOUNT  1111sw
COURTEOUS  220e
DEADAIR  112s
EDUCATES  614n
EMPATHY  146w
ENUNCIATION  417e
GRAMMAR  132w
GREETING  132e
INFLECTION  179s
LISTENS  188s
LUXURY  1519w
NAME  175e
ONECALL  320n
PACE  125sw
PROBE  126sw
PROFESSIONAL  516n
RAPPORT  111n
RESOURCES  1912s
RESPONDS  155w
REVIEWORDER  515ne
SALESSKILLS  1016ne
SATISFACTION  44e
SOFTSKILLS  1511s
TECHNICALSKILLS  418n
TRANSFER  418e
VOICETONE  713n