Clarins - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

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G N I S O L C V O I C E T O N E X K Z O
Q R A P P O R T Q R G O B E B M W O Z R
C E S P R O B E H M I P I K C R D C L I
V S C T E C H N I C A L S K I L L S Y Q
R P Z A N N O N E C A L L R J A M A H A
F O D J P U U U X T R E F S N A R T T G
V N G U R L O N R Y P E O Q O V E I A K
A D R S O E E C C T R M W X I W S S P A
D S E L F D V H C I E U O H T D O F M J
F O E L E U T I L A A O X P C S U A E I
K H T I S C N F E A D T U U E R R C C S
J W I K S A S W K W N E I S L U C T N G
U U N S I T U D M S O O M O F S E I E R
N E G T O E H J X G N R I R N J S O D X
O R R F N S R I A D A E D T I O P N I J
Y N A O A G E C H I C K T E I F H P F T
E H M S L L I K S S E L A S R D N N N G
F N M Z X X C S O P M J U A I A D O O U
X Q A O K T N E M E G A N A M L L A C K
J T R X Q H N J W R N O B E D O T U B D
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Answer Key for Clarins - Quality Assurance

X
Y
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1G N I S O L C V O I C E T O N E # # # #
2# R A P P O R T # # # # # # # # # # # #
3# E # P R O B E # # # # # # # # # # # #
4# S C T E C H N I C A L S K I L L S Y #
5# P # A N N O N E C A L L # # # # A H #
6# O # # P U U U # # R E F S N A R T T #
7# N G # R L O N R Y # # # # O # E I A #
8# D R S O E E C C T R # # # I # S S P #
9# S E L F D V H C I E U # # T # O F M #
10# # E L E U # I L A A O X # C # U A E #
11# # T I S C # # E A D T U U E # R C C #
12# # I K S A # # # W N E I S L # C T N #
13# # N S I T # # # S O O M O F # E I E #
14# # G T O E # # # # N R I R N # S O D #
15# # R F N S R I A D A E D T I # # N I #
16# # A O A # # # # # # # T E I F # # F #
17# # M S L L I K S S E L A S R D N # N #
18# # M # # # # # # # # # # # I A D O O #
19# # A # # T N E M E G A N A M L L A C #
20# # R # # # # # # # # # # E # # # # # #
Word X Y Direction
ADDITIONALHELP  1819nw
CALLMANAGEMENT  1919w
CLOSING  71w
CONFIDENCE  1919n
CONFIRMEDACCOUNT  1111nw
COURTEOUS  64se
DEADAIR  1315w
EDUCATES  68s
EMPATHY  1910n
ENUNCIATION  54se
GRAMMAR  314s
GREETING  37s
INFLECTION  1515n
LISTENS  1619nw
LUXURY  1512nw
NAME  1717sw
ONECALL  75e
PACE  56nw
PROBE  43e
PROFESSIONAL  56s
RAPPORT  22e
RESOURCES  176s
RESPONDS  22s
REVIEWORDER  57se
SALESSKILLS  1417w
SATISFACTION  184s
SOFTSKILLS  417n
TECHNICALSKILLS  44e
TRANSFER  186w
VOICETONE  81e