Clarins - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

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K D S L L I K S S E L A S G O E U I W W
S F V E G N I S O L C O U R T E O U S W
O O A O Z C E J R I B G S E M R V X I D
F X I S L L I K S L A C I N H C E T N U
T X Q A L A N O I S S E F O R P N Y R T
S K T T R A N S F E R K Y E L U R A R D
K U N I E S N E T S I L S E O Y M O V S
I R E S S O Z P T M S O H C R M P C B T
L H M F P F Y R U X U L C H A P D Y B E
L W E A O A J I E R A A Z R A X O M B F
S W G C N W C L C N D K G R E E T I N G
W Z A T D I T E O E N U N C I A T I O N
T O N I S R S I M Q Z A B O C V T V N X
Z E A O J D T R E V I E W O R D E R E V
I U M N R I I N F L E C T I O N S L C G
Y M L A D F J Z C D E A D A I R M L A D
T G L D N O I N Q E M P A T H Y Z X L K
T R A O Y B E N O T E C I O V L D L L M
M F C O N F I D E N C E D U C A T E S F
M N U P C B S S P I Q F N G E F W C W Y
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Answer Key for Clarins - Quality Assurance

X
Y
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1# # S L L I K S S E L A S # # # # # # #
2S # # # G N I S O L C O U R T E O U S #
3O # # # # # # # # # # # # # # # # # # #
4F # # S L L I K S L A C I N H C E T # #
5T # # A L A N O I S S E F O R P N # R T
6S # T T R A N S F E R # # E L U R A R #
7K # N I E S N E T S I L S E O # M O # #
8I # E S S # # # # # # O H C # M P # B #
9L # M F P # Y R U X U L C # A P # # # E
10L # E A O A # # # R A A # R A # # # # #
11S # G C N # C # C N D # G R E E T I N G
12# # A T D # # E O E N U N C I A T I O N
13# # N I S # S I M # # # # # # # # # N #
14# E A O # # T R E V I E W O R D E R E #
15# # M N # I I N F L E C T I O N # # C #
16# # L A D F # # # D E A D A I R # # A #
17# # L D N # # # # E M P A T H Y # # L #
18# # A O # # E N O T E C I O V # # # L #
19# # C O N F I D E N C E D U C A T E S #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ADDITIONALHELP  318ne
CALLMANAGEMENT  319n
CLOSING  112w
CONFIDENCE  319e
CONFIRMEDACCOUNT  1111ne
COURTEOUS  112e
DEADAIR  1016e
EDUCATES  1219e
EMPATHY  1017e
ENUNCIATION  1012e
GRAMMAR  1311ne
GREETING  1311e
INFLECTION  715e
LISTENS  127w
LUXURY  129w
NAME  517nw
ONECALL  1912s
PACE  59se
PROBE  165se
PROFESSIONAL  165w
RAPPORT  1411ne
RESOURCES  155sw
RESPONDS  56s
REVIEWORDER  814e
SALESSKILLS  131w
SATISFACTION  44s
SOFTSKILLS  12s
TECHNICALSKILLS  184w
TRANSFER  46e
VOICETONE  1518w