Clarins - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

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F Z F H Y H T A P M E N O T E C I O V M
L B J R N O C S T C Z S N E T S I L O Q
X O S E T A C U D E C N E D I F N O C X
G N I T E E R G K J Z L L A C E N O A S
W Z C M B A V E E Z P H O E M A N D L A
H X W D P R O B E G Q J R Y E F D I L L
R G S P N N O I T C E L F N I I J N M E
Q T O R E D R O W E I V E R T H U O A S
G R Y R P T B M J G Y K M I S Y S I N S
T N O I T A I C N U N E O E W O D T A K
T W Q G R I A D A E D N C D C U N C G I
Y U D B X J C P Y A A R V U H A O A E L
S U O E T R U O C L U X U R Y Q P F M L
Q G N I S O L C H O K V Y J R F S S E S
Y R E D N F O E S Z P J V I S S E I N Z
Y A N G D U L E V P R E F S N A R T T X
S M Q H N P R O F E S S I O N A L A R R
R M D T E C H N I C A L S K I L L S M I
Z A J D T L H V D S L L I K S T F O S E
X R W W P Q J G U Q Y L L B H F B N U N
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Answer Key for Clarins - Quality Assurance

X
Y
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1# # # # Y H T A P M E N O T E C I O V #
2# # # # # # # # # # # S N E T S I L # #
3# # S E T A C U D E C N E D I F N O C #
4G N I T E E R G # # # L L A C E N O A S
5# # # # # A # # # # # # # E M A N D L A
6# # # # P R O B E # # # # # # F D # L L
7# # # P # N O I T C E L F N I I # N M E
8# # O R E D R O W E I V E R T # # O A S
9# R # # # # # # # # # # M I S # S I N S
10T N O I T A I C N U N E O E # # D T A K
11# # # # R I A D A E D N C # C # N C G I
12# # # # # # # # # A A R # # # A O A E L
13S U O E T R U O C L U X U R Y # P F M L
14# G N I S O L C H O # # # # # # S S E S
15# R # # # # O E S # # # # # # # E I N #
16# A # # # U L E # # R E F S N A R T T #
17# M # # N P R O F E S S I O N A L A # #
18# M # T E C H N I C A L S K I L L S # #
19# A # # # # # # # S L L I K S T F O S #
20# R # # # # # # # # # # # # # # # # # #
Word X Y Direction
ADDITIONALHELP  194sw
CALLMANAGEMENT  193s
CLOSING  814w
CONFIDENCE  193w
CONFIRMEDACCOUNT  1111sw
COURTEOUS  913w
DEADAIR  1111w
EDUCATES  103w
EMPATHY  111w
ENUNCIATION  1210w
GRAMMAR  214s
GREETING  84w
INFLECTION  157w
LISTENS  182w
LUXURY  1013e
NAME  175w
ONECALL  184w
PACE  1713nw
PROBE  56e
PROFESSIONAL  617e
RAPPORT  74sw
RESOURCES  717ne
RESPONDS  1716n
REVIEWORDER  148w
SALESSKILLS  204s
SATISFACTION  1818n
SOFTSKILLS  1919w
TECHNICALSKILLS  418e
TRANSFER  1816w
VOICETONE  191w