DDF & TAOS - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

Key Performance Indicators

Try to find all 30 words on this board.

Y G K G R Q Q K D L P M C K L M P D Y U
R S L L I K S S E L A S I B O H R S R B
G O N E C A L L X D X X T T N V U L Z H
V F H T E C H N I C A L S K I L L S E A
N T G R N N O U T V O U S B T I H A S D
H S N A P U U U Z I E X K X N S M T I E
G K I N R L O N R U E U J M O T R I W A
H I T S O E E C C T N R Q P I E Z S V D
B L E F F D V H C I E Y F V T N O F A A
C L E E E U O I L A A O B D C S R A E I
Z S R R S C I Z E A D T U Q E D V C C R
N W G A S A C E V W N E I S L K Z T N M
A E R P I T E T B V O O M O F G J I E B
C G A P O E T H E O J R I R N T E O D E
L Y M O N S O Q A C R I D T I E M N I K
O C M R A R N Y H T A P M E I F A H F J
S I A T L P E S D N O P S E R D N U N K
I A R E S O U R C E S N V R F D D O O E
N E Z X L T N E M E G A N A M L L A C D
G E U H Z F M I O E L F Z J A C W E X J
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Answer Key for DDF & TAOS - Quality Assurance

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2# S L L I K S S E L A S # # # # # # # #
3# O N E C A L L # # # # # # # # # # # #
4# F # T E C H N I C A L S K I L L S # #
5# T G R N N O # # # # U # # # I # A # D
6# S N A P U U U # # # X # # N S # T # E
7# K I N R L O N R # # U # # O T # I # A
8# I T S O E E C C T # R # # I E # S # D
9# L E F F D V H C I E Y # # T N # F # A
10# L E E E U O I L A A O # # C S # A E I
11# S R R S C I # E A D T U # E # # C C R
12# # G A S A C E # W N E I S L # # T N #
13# # R P I T E # B # O O M O F # # I E #
14C # A P O E T # E O # R I R N # E O D #
15L # M O N S O # # C R # D T I # M N I #
16O # M R A # N Y H T A P M E I F A # F #
17S # A T L # E S D N O P S E R D N # N #
18I # R E S O U R C E S # # # # # D O O #
19N # # # # T N E M E G A N A M L L A C #
20G # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ADDITIONALHELP  1819nw
CALLMANAGEMENT  1919w
CLOSING  114s
CONFIDENCE  1919n
CONFIRMEDACCOUNT  1111nw
COURTEOUS  64se
DEADAIR  205s
EDUCATES  68s
EMPATHY  1416w
ENUNCIATION  54se
GRAMMAR  312s
GREETING  312n
INFLECTION  1515n
LISTENS  164s
LUXURY  124s
NAME  1717n
ONECALL  23e
PACE  1217nw
PROBE  1216nw
PROFESSIONAL  56s
RAPPORT  411s
RESOURCES  318e
RESPONDS  1517w
REVIEWORDER  57se
SALESSKILLS  122w
SATISFACTION  184s
SOFTSKILLS  22s
TECHNICALSKILLS  44e
TRANSFER  44s
VOICETONE  79s