DDF & TAOS - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

Key Performance Indicators

Try to find all 30 words on this board.

H T E T G U V R U G T F I S U N W S Q S
S N E T S I L W N D G N I T E E R G J A
N M W S A L E S S K I L L S Y U G A C W
U O S T E C H N I C A L S K I L L S I M
D X H B N P R O F E S S I O N A L A M V
G M O Q T U L E I X R E F S N A R T T O
C R L W M O O E S X T A E G P N E I N I
P G N I S O L C H O D J U E J X S S E C
S U O E T R U O C L U X U R Y N P F M E
T H P B X I N T D A A R R C I A O A E T
X Z V H R I A D A E D N C T C I N C G O
S N O I T A I C N U N E O E C Z D T A N
E Y S R P Y J C M C I A M I S I S I N E
S P T R E D R O W E I V E R T W I O A M
S L T D X N O I T C E L F N I I R N M P
S D F L V R A P P O R T U S Z F D K L A
O A G S H H E G Y Z O F R E M A N D L T
B G R A M M A R F Y Y L L A C E N O A H
E C S E T A C U D E C N E D I F N O C Y
E A T O F N S O F T S K I L L S Y Q P S
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Answer Key for DDF & TAOS - Quality Assurance

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2S N E T S I L # # # G N I T E E R G # #
3# # # S A L E S S K I L L S # # # # # #
4# # # T E C H N I C A L S K I L L S # #
5# # # B N P R O F E S S I O N A L A # V
6# # O # # U L E # # R E F S N A R T T O
7# R # # # # O E S # # # # # # # E I N I
8P G N I S O L C H O # # # # # # S S E C
9S U O E T R U O C L U X U R Y # P F M E
10# # # # # # # # # A A R # # # A O A E T
11# # # # R I A D A E D N C # C # N C G O
12# N O I T A I C N U N E O E # # D T A N
13# # # # # # # # # # # # M I S # S I N E
14# # # R E D R O W E I V E R T # # O A M
15# # # # # N O I T C E L F N I I # N M P
16# # # # # R A P P O R T # # # F D # L A
17# # # # # # # # # # # # # E M A N D L T
18# G R A M M A R # # # L L A C E N O A H
19# # S E T A C U D E C N E D I F N O C Y
20# # # # # # S O F T S K I L L S # # # #
Word X Y Direction
ADDITIONALHELP  1918nw
CALLMANAGEMENT  1919n
CLOSING  88w
CONFIDENCE  1919w
CONFIRMEDACCOUNT  1111nw
COURTEOUS  99w
DEADAIR  1111w
EDUCATES  1019w
EMPATHY  2013s
ENUNCIATION  1212w
GRAMMAR  218e
GREETING  182w
INFLECTION  1515w
LISTENS  72w
LUXURY  109e
NAME  1717w
ONECALL  1818w
PACE  179sw
PROBE  18ne
PROFESSIONAL  65e
RAPPORT  616e
RESOURCES  75se
RESPONDS  176s
REVIEWORDER  1414w
SALESSKILLS  43e
SATISFACTION  184s
SOFTSKILLS  720e
TECHNICALSKILLS  44e
TRANSFER  186w
VOICETONE  205s