DDF & TAOS - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

Key Performance Indicators

Try to find all 30 words on this board.

K L S L S A L E S S K I L L S J R P N V
Y Z N E P R R B P Q C L K K Y O C B M A
C K C A L L M A N A G E M E N T N M R J
L C O O D S N O I T C A F S I T A S I G
K O N N N D C A G S S N E T S I L L A E
F U F E A F I N H R E X W E S A A L D H
S R I C M M I T S Z A T L W O C N I A E
L T D A E S N R I E Y M A M W W O K E I
L E E L O N F E M O C A M C U W I S D E
I O N L Y V L V M E N R A A U D S L B Q
K U C F Q O E I Y N D A U I R D S A O X
S S E G M I C E G U T A L O E U E C O E
T U M S M C T W R N P R C H S Y F I G S
F L P D D E I O E C Q D O C E E O N L M
O U A N I T O R E I H S I P O L R H F Y
S X T O A O N D T A E B O R P U P C D J
Q U H P Y N M E I T J I P A A A N E F C
T R Y S A E Q R N I R E F S N A R T W X
F Y I E V C U F G O T K M H E H C M L D
U A F R B V E R T N B U D R S F J G A L
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Answer Key for DDF & TAOS - Quality Assurance

X
Y
1234567891011121314151617181920
1# # # # S A L E S S K I L L S # # # # #
2# # # # # # # # # # # # # # # # # # # #
3# # C A L L M A N A G E M E N T # # R #
4# C O O D # N O I T C A F S I T A S I #
5# O N N N D # # G S S N E T S I L L A #
6# U F E A F I N # R E # # # # # A L D #
7S R I C M # I T S # A T # # # # N I A #
8L T D A E S N R I E # M A # # # O K E #
9L E E L O # F E M O C # M C # # I S D #
10I O N L # V L V # E N R # A U # S L # #
11K U C # # O E I # N D A U # R D S A # #
12S S E # # I C E G U T A L O # # E C # #
13T # M S # C T W R N # R C H S # F I # #
14F L P D # E I O E C # # O C E E O N # #
15O U A N # T O R E I # # # P O L R H # #
16S X T O # O N D T A E B O R P U P C # #
17# U H P # N # E I T # # # # # A N E # #
18# R Y S A E # R N I R E F S N A R T # #
19# Y # E # C # # G O # # # # # # # # # #
20# # # R # # E # # N # # # # # # # # # #
Word X Y Direction
ADDITIONALHELP  43se
CALLMANAGEMENT  33e
CLOSING  311ne
CONFIDENCE  33s
CONFIRMEDACCOUNT  1111se
COURTEOUS  24s
DEADAIR  199n
EDUCATES  1712nw
EMPATHY  312s
ENUNCIATION  1010s
GRAMMAR  95se
GREETING  912s
INFLECTION  77s
LISTENS  175w
LUXURY  214s
NAME  55s
ONECALL  44s
PACE  417se
PROBE  1516w
PROFESSIONAL  1716n
RAPPORT  1718nw
RESOURCES  1715nw
RESPONDS  420n
REVIEWORDER  88s
SALESSKILLS  51e
SATISFACTION  184w
SOFTSKILLS  116n
TECHNICALSKILLS  1818n
TRANSFER  1818w
VOICETONE  610s