DDF & TAOS - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

Key Performance Indicators

Try to find all 30 words on this board.

M A D M N Z J M S D N U E U L F T J K P
A R A M M A R G U L B N C S S R R Z Q O
A G I J U V J N O F E O D T L T O P S G
R T X T Q W Q I E D N I D R L Y P H E T
E M V E N C A S T I R T A E I R P V T P
S S O C P U G O R X I A M D K W A A A E
O O I H R L O L U W A I Z R S A R Y C D
U F C N O E E C O R D C H O S J E R U E
R T E I F L S H C I A N X W E G F U D X
C S T C E R N P L A E U E E L A S X E P
E K O A S J E R O A D N Q I A U N U C B
S I N L S Y T O Y N N E G V S D A L N B
R L E S I V S B N I D O M E G D R L E H
Q L M K O M I E R D W S I R U S T A D O
L S P I N F L E C T I O N T I D G C I D
D V A L A C X N O R U M V O I F F E F X
N Z T L L F G R E E T I N G C D N N N T
T X H S A T I S F A C T I O N A D O O M
D U Y Q J T N E M E G A N A M L L A C T
P H O U B T T R A C Q T J E G Z M R R E
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Answer Key for DDF & TAOS - Quality Assurance

X
Y
1234567891011121314151617181920
1# # # # # # # # S # # # # # # # T # # #
2# R A M M A R G U # # N # # S # R # # #
3# # # # # # # N O # # O # # L # O # S #
4R # # T # # # I E # # I # R L # P # E #
5E # V E N # # S T # R T # E I # P # T #
6S S O C P U # O R # I A # D K # A A A #
7O O I H R L O L U # A I # R S # R Y C #
8U F C N O E E C O # D C # O S # E R U E
9R T E I F # S H C # A N # W E # F U D #
10C S T C E # N P L A E U # E L # S X E #
11E K O A S # E R O A D N # I A # N U C #
12S I N L S # T O # N N E # V S # A L N #
13# L E S I # S B # # D O M E # # R L E #
14# L M K O # I E # # # S I R # # T A D #
15# S P I N F L E C T I O N T I # # C I #
16# # A L A # # # # # # # # # I F # E F #
17# # T L L # G R E E T I N G # D N N N #
18# # H S A T I S F A C T I O N A D O O #
19# # Y # # T N E M E G A N A M L L A C #
20# # # # # # # # # # # # # E # # # # # #
Word X Y Direction
ADDITIONALHELP  1819nw
CALLMANAGEMENT  1919w
CLOSING  88n
CONFIDENCE  1919n
CONFIRMEDACCOUNT  1111nw
COURTEOUS  99n
DEADAIR  1111n
EDUCATES  1910n
EMPATHY  313s
ENUNCIATION  1212n
GRAMMAR  82w
GREETING  717e
INFLECTION  415e
LISTENS  715n
LUXURY  1812n
NAME  1717sw
ONECALL  1818n
PACE  175se
PROBE  810s
PROFESSIONAL  56s
RAPPORT  177n
RESOURCES  14s
RESPONDS  57se
REVIEWORDER  1414n
SALESSKILLS  1512n
SATISFACTION  418e
SOFTSKILLS  26s
TECHNICALSKILLS  44s
TRANSFER  1714n
VOICETONE  35s