DDF & TAOS - Quality Assurance

ADDITIONALHELP
CALLMANAGEMENT
CLOSING
CONFIDENCE
CONFIRMEDACCOUNT
COURTEOUS
DEADAIR
EDUCATES
EMPATHY
ENUNCIATION
GRAMMAR
GREETING
INFLECTION
LISTENS
LUXURY
NAME
ONECALL
PACE
PROBE
PROFESSIONAL
RAPPORT
RESOURCES
RESPONDS
REVIEWORDER
SALESSKILLS
SATISFACTION
SOFTSKILLS
TECHNICALSKILLS
TRANSFER
VOICETONE

Key Performance Indicators

Try to find all 30 words on this board.

W I N F L E C T I O N Q N M G K C F G K
D B E P C R L M Q A R V T C R U Z P N S
E Z C K F Z Q Y U G K F D N G R H B B Z
A G R A M M A R Q B R E F S N A R T K T
D R S K F Y L N O I T A I C N U N E K H
A E A E S L L I K S S E L A S U P C X S
I E F E T B Z O J X A I K O O L R H M U
R T I I E A S T Y F S Z F C E E O N B O
F I R Z C T C R Q T G T C H V M F I S E
H N E O A J U U E D S A L I O P E C H T
G G C L P X O N D K D A E X I A S A G R
N I N L U P S M I E N W H J C T S L K U
I P E L H X A L M O O P Q E E H I S V O
S F D A E F L R I R J G B R T Y O K M C
O P I C M S I T D N E O J Z O T N I O D
L D F E A F I E P J R X K J N N A L N S
C Y N N N D R E S P O N D S E U L L V A
V Q O O D R N O I T C A F S I T A S U C
A K C A L L M A N A G E M E N T Q S E P
S G O N E O T C N B C R E S O U R C E S
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Answer Key for DDF & TAOS - Quality Assurance

X
Y
1234567891011121314151617181920
1# I N F L E C T I O N # # # # # # # # #
2D # # # # # # # # # # # # # # # # # # #
3E # # # # # # # # # # # # # # # # # # #
4A G R A M M A R # # R E F S N A R T # #
5D R S # # # # N O I T A I C N U N E # #
6A E # E S L L I K S S E L A S U P C # S
7I E # # T # # # # # # I # O O L R H # U
8R T # # E A # # Y # S # F C E E O N # O
9# I R # C # C R # T # T C H V M F I # E
10# N E O A # U U E # S A L I O P E C # T
11G G C # P X # N D K D A E # I A S A # R
12N # N L U P S # I E N W # # C T S L # U
13I # E L # # A L M O O # # E E H I S # O
14S # D A E # L R I R # # B # T Y O K # C
15O # I C M S I T D # # O # # O # N I # #
16L # F E A F I E # # R # # # N # A L # #
17C # N N N D R E S P O N D S E # L L # #
18# # O O D # N O I T C A F S I T A S # #
19# # C A L L M A N A G E M E N T # # # #
20# # # # # # # # # # # R E S O U R C E S
Word X Y Direction
ADDITIONALHELP  419ne
CALLMANAGEMENT  319e
CLOSING  117n
CONFIDENCE  319n
CONFIRMEDACCOUNT  1111ne
COURTEOUS  2014n
DEADAIR  12s
EDUCATES  1012nw
EMPATHY  168s
ENUNCIATION  185w
GRAMMAR  24e
GREETING  24s
INFLECTION  21e
LISTENS  136sw
LUXURY  413ne
NAME  517n
ONECALL  418n
PACE  511n
PROBE  1017ne
PROFESSIONAL  176s
RAPPORT  814nw
RESOURCES  1220e
RESPONDS  717e
REVIEWORDER  177sw
SALESSKILLS  156w
SATISFACTION  1818w
SOFTSKILLS  156sw
TECHNICALSKILLS  184s
TRANSFER  184w
VOICETONE  159s