Press Ganey

ARRIVAL
COMMUNICATION
CONFIDENTIALITY
COURTESY
CUSTOMERSERVICE
EXPECTATIONS
FAMILY
HELPFULLNESS
MYSTERYSHOPPER
PERCEPTION
PERFORMANCE
PHYSICIAN
POSTIVEATTITUDE
PRIVACY
PROFESSIONALISM
RESPECT
SATISFACTION
SMILE
SPEED
TEAMWORK
VISITORS

Press Ganey Customer Service

Try to find all 21 words on this board.

Y T I L A I T N E D I F N O C
S S E N L L U F P L E H W U V
L N O I T C A F S I T A S P A
E D U T I T T A E V I T S O P
T E X P E C T A T I O N S A N
E Y S E T R U O C M Q C F Y A
A R R I V A L J E F C G N T I
M P E C N A M R O F R E P C C
W D E L I M S Y L I M A F E I
O E T Z J E K Y C A V I R P S
R E P E R C E P T I O N S S Y
K P I V I S I T O R S C Q E H
M S I L A N O I S S E F O R P
E C O M M U N I C A T I O N E
E R E P P O H S Y R E T S Y M
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Answer Key for Press Ganey

X
Y
123456789101112131415
1Y T I L A I T N E D I F N O C
2S S E N L L U F P L E H # U #
3# N O I T C A F S I T A S # #
4E D U T I T T A E V I T S O P
5T E X P E C T A T I O N S # N
6E Y S E T R U O C M # # # # A
7A R R I V A L # E # # # # T I
8M # E C N A M R O F R E P C C
9W D E L I M S Y L I M A F E I
10O E # # # E # Y C A V I R P S
11R E P E R C E P T I O N # S Y
12K P # V I S I T O R S # # E H
13M S I L A N O I S S E F O R P
14# C O M M U N I C A T I O N #
15E R E P P O H S Y R E T S Y M
Word X Y Direction
ARRIVAL  17e
COMMUNICATION  214e
CONFIDENTIALITY  151w
COURTESY  96w
CUSTOMERSERVICE  88sw
EXPECTATIONS  25e
FAMILY  139w
HELPFULLNESS  122w
MYSTERYSHOPPER  1515w
PERCEPTION  311e
PERFORMANCE  138w
PHYSICIAN  1513n
POSTIVEATTITUDE  154w
PRIVACY  1410w
PROFESSIONALISM  1413w
RESPECT  1413n
SATISFACTION  133w
SMILE  79w
SPEED  213n
TEAMWORK  15s
VISITORS  412e