Press Ganey

ARRIVAL
COMFORT
COMMUNICATION
CONFIDENTIALITY
COURTESY
CUSTOMERSERVICE
EXPECTATIONS
FAMILY
HELPFULLNESS
MYSTERYSHOPPER
PERCEPTION
PERFORMANCE
PHYSICIAN
POSTIVEATTITUDE
PROFESSIONALISM
RESPECT
SATISFACTION
SMILE
SPEED
TEAMWORK
VISITORS

Press Ganey Customer Service

Try to find all 21 words on this board.

C Y M P C A O F M P I E S A N
O U Y O O J A A S H M C S N O
N S S S M B P M I Y N N E O I
F N T T F S S I L S N A N I T
I O E I O H P L A I O M L T C
D I R V R M E Y N C I R L A A
E T Y E T V E K O I T O U C F
N A S A C I D R I A P F F I S
T T H T O S A O S N E R P N I
I C O T U I R W S E C E L U T
A E P I R T R M E L R P E M A
L P P T T O I A F E E V H M S
I X E U E R V E O E P S I O C
T E R D S S A T R E S P E C T
Y W Z E Y S L P P X S M I L E
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Answer Key for Press Ganey

X
Y
123456789101112131415
1C # M P C # # F M P # E S # N
2O U Y O O # # A S H # C S N O
3N S S S M # # M I Y # N E O I
4F N T T F # S I L S N A N I T
5I O E I O # P L A I O M L T C
6D I R V R M E Y N C I R L A A
7E T Y E T V E K O I T O U C F
8N A S A C I D R I A P F F I S
9T T H T O S A O S N E R P N I
10I C O T U I R W S E C E L U T
11A E P I R T R M E # R P E M A
12L P P T T O I A F # E V H M S
13I X E U E R V E O # P # I O #
14T E R D S S A T R E S P E C T
15Y # # E Y # L # P # S M I L E
Word X Y Direction
ARRIVAL  79s
COMFORT  51s
COMMUNICATION  1414n
CONFIDENTIALITY  11s
COURTESY  58s
CUSTOMERSERVICE  88se
EXPECTATIONS  214n
FAMILY  81s
HELPFULLNESS  1312n
MYSTERYSHOPPER  31s
PERCEPTION  1113n
PERFORMANCE  1211n
PHYSICIAN  101s
POSTIVEATTITUDE  41s
PROFESSIONALISM  914n
RESPECT  914e
SATISFACTION  1512n
SMILE  1115e
SPEED  74s
TEAMWORK  814n
VISITORS  67s