Press Ganey

ARRIVAL
COMMUNICATION
CONFIDENTIALITY
COURTESY
CUSTOMERSERVICE
EXPECTATIONS
FAMILY
HELPFULLNESS
MYSTERYSHOPPER
PERCEPTION
PERFORMANCE
PHYSICIAN
POSTIVEATTITUDE
PRIVACY
PROFESSIONALISM
RESPECT
SATISFACTION
SMILE
TEAMWORK
VISITORS

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Try to find all 20 words on this board.

Y E M V O E E Y Y Y X C M H E
T X N I N L D C L M E G S C H
I P O S A I U A I Y C V I O E
L E I I I M T V M S A V L M L
A C T T C S I I A T R E A M P
I T C O I K T R F E R C N U F
T A A R S R T P S R I N O N U
N T F S Y O A R Y Y V A I I L
E I S Q H W E E S S A M S C L
D O I T P M V S E H L R S A N
I N T Q O A I P T O L O E T E
F S A T P E T E R P F F F I S
N C S E J T S C U P J R O O S
O U Q U I U O T O E E E R N A
C E N O I T P E C R E P P M K
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Answer Key for Press Ganey

X
Y
123456789101112131415
1Y E # V # E E Y Y # # # M # E
2T X N I N L D C L M # # S C H
3I P O S A I U A I Y # # I O E
4L E I I I M T V M S A V L M L
5A C T T C S I I A T R E A M P
6I T C O I K T R F E R C N U F
7T A A R S R T P S R I N O N U
8N T F S Y O A R Y Y V A I I L
9E I S # H W E E S S A M S C L
10D O I # P M V S E H L R S A N
11I N T # O A I P T O # O E T E
12F S A T # E T E R P # F F I S
13N # S # # T S C U P # R O O S
14O U # # # # O T O E # E R N #
15C # N O I T P E C R E P P # #
Word X Y Direction
ARRIVAL  114s
COMMUNICATION  142s
CONFIDENTIALITY  115n
COURTESY  915n
CUSTOMERSERVICE  88ne
EXPECTATIONS  21s
FAMILY  96n
HELPFULLNESS  152s
MYSTERYSHOPPER  102s
PERCEPTION  1215w
PERFORMANCE  1215n
PHYSICIAN  510n
POSTIVEATTITUDE  715n
PRIVACY  87n
PROFESSIONALISM  1314n
RESPECT  88s
SATISFACTION  313n
SMILE  65n
TEAMWORK  613n
VISITORS  41s