Press Ganey

ARRIVAL
COMMUNICATION
CONFIDENTIALITY
COURTESY
CUSTOMERSERVICE
EXPECTATIONS
HELPFULLNESS
MYSTERYSHOPPER
PATIENT
PERCEPTION
PERFORMANCE
PHYSICIAN
POSTIVEATTITUDE
PRIVACY
PROFESSIONALISM
RESPECT
SATISFACTION
SMILE
SPEED
TEAMWORK
VISITORS

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Try to find all 21 words on this board.

E W M T N E I T A P N A S H Y
D C S P E E D B R Y O R N E T
U O I B I E E E R S I E O L I
T M L V N X L C I E T P I P L
I M A I R P I N V T P P T F A
T U N S T E M A A R E O C U I
T N O I E C S M L U C H A L T
A I I T A T Y R R O R S F L N
E C S O M A C O E C E Y S N E
V A S R W T A F S M P R I E D
I T E S O I V R P P O E T S I
T I F S R O I E E T W T A S F
S O O T K N R P C A Z S S X N
O N R P O S P K T M H Y S U O
P N P H Y S I C I A N M F K C
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Answer Key for Press Ganey

X
Y
123456789101112131415
1E # M T N E I T A P N # # H Y
2D C S P E E D # R Y O R N E T
3U O I # # E E E R S I E O L I
4T M L V # X L C I E T P I P L
5I M A I R P I N V T P P T F A
6T U N S T E M A A R E O C U I
7T N O I E C S M L U C H A L T
8A I I T A T Y R R O R S F L N
9E C S O M A C O E C E Y S N E
10V A S R W T A F S M P R I E D
11I T E S O I V R P # O E T S I
12T I F # R O I E E # # T A S F
13S O O # K N R P C # # S S # N
14O N R # # S P # T # # Y # U O
15P # P H Y S I C I A N M # # C
Word X Y Direction
ARRIVAL  91s
COMMUNICATION  22s
CONFIDENTIALITY  1515n
COURTESY  109n
CUSTOMERSERVICE  88nw
EXPECTATIONS  63s
HELPFULLNESS  141s
MYSTERYSHOPPER  1215n
PATIENT  101w
PERCEPTION  1110n
PERFORMANCE  813n
PHYSICIAN  315e
POSTIVEATTITUDE  115n
PRIVACY  714n
PROFESSIONALISM  314n
RESPECT  98s
SATISFACTION  1313n
SMILE  77n
SPEED  32e
TEAMWORK  56s
VISITORS  44s