Press Ganey

ARRIVAL
COMFORT
COMMUNICATION
CONFIDENTIALITY
COURTESY
CUSTOMERSERVICE
EXPECTATIONS
FAMILY
HELPFULLNESS
MYSTERYSHOPPER
PERCEPTION
PERFORMANCE
PHYSICIAN
POSTIVEATTITUDE
PROFESSIONALISM
RESPECT
SATISFACTION
SMILE
SPEED
TEAMWORK
VISITORS

Press Ganey Customer Service

Try to find all 21 words on this board.

Y S F G Q P A H P S P E E D E
T N N R U H R T R O F M O C D
I O O E Z Y R E O D J W I O U
L I I P V S I L F Z E V S M T
A T T P E I V I E Z R Q S M I
I A C O C C A M S E T P E U T
T T A H N I L S S Y E E N N T
N C F S A A R R I S A R L I A
E E S Y M N E O O E M C L C E
D P I R R M S T N T W E U A V
I X T E O D P I A R O P F T I
F E A T F L E S L U R T P I T
N M S S R O C I I O K I L O S
O U M Y E Y T V S C I O E N O
C Z D M P Y L I M A F N H I P
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Answer Key for Press Ganey

X
Y
123456789101112131415
1Y S # # # P A # P S P E E D E
2T N N R # H R T R O F M O C D
3I O O E # Y R E O # # # I O U
4L I I P # S I L F # # V S M T
5A T T P E I V I E # R # S M I
6I A C O C C A M S E T P E U T
7T T A H N I L S S Y E E N N T
8N C F S A A R R I S A R L I A
9E E S Y M N E O O E M C L C E
10D P I R R M S T N T W E U A V
11I X T E O # P I A R O P F T I
12F E A T F # E S L U R T P I T
13N # S S R # C I I O K I L O S
14O U # Y E # T V S C # O E N O
15C # # M P Y L I M A F N H # P
Word X Y Direction
ARRIVAL  71s
COMFORT  142w
COMMUNICATION  142s
CONFIDENTIALITY  115n
COURTESY  1014n
CUSTOMERSERVICE  88ne
EXPECTATIONS  212n
FAMILY  1115w
HELPFULLNESS  1315n
MYSTERYSHOPPER  415n
PERCEPTION  126s
PERFORMANCE  515n
PHYSICIAN  61s
POSTIVEATTITUDE  1515n
PROFESSIONALISM  92s
RESPECT  78s
SATISFACTION  313n
SMILE  87n
SPEED  101e
TEAMWORK  116s
VISITORS  814n