Customer Experience

APOLOGIZE
ATTENTION
CONFIDENT
EFFICIENT
EXPLANATION
FEEDBACK
FRIENDLY
HELP
IMPRESSION
MONOGRAMMING
RAPPORT
RESPONSIBILITY
SYMPATHIZE

World Class Service Concepts are easier learned than applied, BUT, the Buffalo Office is on its way!

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Word	X	Y	Direction
APOLOGIZE	4	2	e
ATTENTION	9	3	sw
CONFIDENT	9	14	nw
EFFICIENT	15	3	s
EXPLANATION	14	2	s
FEEDBACK	10	15	n
FRIENDLY	10	15	w
HELP	13	12	n
IMPRESSION	6	10	n
MONOGRAMMING	11	5	s
RAPPORT	15	1	w
RESPONSIBILITY	8	8	sw
SYMPATHIZE	13	3	w