Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

Personal Presentation Word Search

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Answer Key for Customer Perception

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Word	X	Y	Direction
APOLOGIZE	12	4	w
APPEARANCE	12	4	s
CUSTOMER	12	12	w
FORMAL	5	11	e
INFLECTION	13	4	s
LANGUAGE	13	3	w
MOOD	7	12	nw
POLITE	2	14	e
PROFESSIONAL	8	8	ne
REFINED	3	13	e
RESPONSIVE	3	13	n
TONE	9	12	se