Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

M J O G N F Q I B A I A D F P
T G P P F S W B J B F E G P X
H D L E V I S N O P S E R O I
Y L K E O N K R D Z C O E L N
O D T Z I L R C L O F R F I F
J J W I C Z W V P E O E I T L
B U G G S C B M S X R M N E E
T K O O P E X S P E M O E O C
S E F L F L I U S A A T D N T
E Z J O F O Y O D O L S S T I
V D J P N D B D D W V U J Q O
Y J I A P P E A R A N C E P N
B P L A N G U A G E F W U I Z
C X V E R E J X F L Z M G H U
C Q S X T A D O Q O P B D H V
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Answer Key for Customer Perception

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # P #
3# # # E V I S N O P S E R O I
4# # # E # # # # D # # O E L N
5# # # Z # # # # # O F R F I F
6# # # I # # # # # E O E I T L
7# # # G # # # # S # R M N E E
8# # # O # # # S # # M O E O C
9# # # L # # I # # # A T D # T
10# # # O # O # # # # L S # # I
11# # # P N # # # # # # U # # O
12# # # A P P E A R A N C E # N
13# # L A N G U A G E # # # # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  412n
APPEARANCE  412e
CUSTOMER  1212n
FORMAL  115s
INFLECTION  153s
LANGUAGE  313e
MOOD  127nw
POLITE  142s
PROFESSIONAL  88sw
REFINED  133s
RESPONSIVE  133w
TONE  159nw