Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3N # L A N G U A G E # # # # #
4# O # A P P E A R A N C E # #
5# # I # N # # # # # # # V A #
6# # # T # O # # # # L # I P #
7# # # O C # I # # # A # S O #
8# # # N U E # S # # M # N L #
9# # # E S # L # S # R # O O #
10# # # # T # # F # E O # P G #
11# # # # O # # # N # F # S I #
12# # # # M O O D # I # O E Z #
13# # # # E # D E N I F E R E #
14# # # # R # # # E T I L O P #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  145s
APPEARANCE  44e
CUSTOMER  57s
FORMAL  1111n
INFLECTION  1012nw
LANGUAGE  33e
MOOD  512e
POLITE  1414w
PROFESSIONAL  88nw
REFINED  1313w
RESPONSIVE  1313n
TONE  46s