Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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R N C C X P Z B U D M W E T A
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F F E E Z I G O L O P A A A H
M L V J Y R Y S S F N P N E T
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U A E O R E M O T S U C H Z C
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# I # # # # # # # # # # # # #
3# N # # # # # # # # # # L # #
4# F E E Z I G O L O P A A # #
5# L V # # # # # # # N P N # #
6# E I # L # # # # O # P G # #
7# C S # A # # # I # # E U # #
8# T N # M # # S # # # A A # #
9# I O # R # S # # D # R G # #
10# O P # O E # # O # # A E # #
11# N S # F # # O # # # N # # #
12# # E O R E M O T S U C # # #
13# # R E F I N E D O # E # # #
14# P O L I T E # # # N # # # #
15# # # # # # # # # # # E # # #
Word X Y Direction
APOLOGIZE  124w
APPEARANCE  124s
CUSTOMER  1212w
FORMAL  511n
INFLECTION  22s
LANGUAGE  133s
MOOD  712ne
POLITE  214e
PROFESSIONAL  88ne
REFINED  313e
RESPONSIVE  313n
TONE  912se