Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
123456789101112131415
1R # # # # # # # # # # # # # #
2E P O L I T E # # E # # N # #
3M # R E F I N E D N D O # # #
4O # E O # O # # # O I E # # #
5T # S # F # R # O T # Z # # #
6S # P # # E # M C # # I E # #
7U # O # # # S E A # # G G # #
8C # N # # # L S # L # O A # #
9# # S # # F # # I # # L U # #
10# # I # N # # # # O # O G # #
11# # V I # # # # # # N P N # #
12# # E C N A R A E P P A A # #
13# # # # # # # # # # # # L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212n
APPEARANCE  1212w
CUSTOMER  18n
FORMAL  53se
INFLECTION  411ne
LANGUAGE  1313n
MOOD  86ne
POLITE  22e
PROFESSIONAL  88se
REFINED  33e
RESPONSIVE  33s
TONE  105n