Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # I # # # # # # # # # # # #
2# P # N # # # # # # # # # # #
3# O R E F I N E D # # # D # #
4# L E O # L # # # # # # O # #
5# I S # F # E # # # # # O # #
6# T P # O E # C U S T O M E R
7# E O # R # S # T O N E # # #
8# # N # M # # S # I # # # # #
9# # S # A # # # I # O # # # #
10# # I # L # # # # O # N # # #
11# # V # # # # # # # N # # # #
12# # E C N A R A E P P A # # #
13# # # # # E G A U G N A L # #
14# # # # # # A P O L O G I Z E
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  714e
APPEARANCE  1212w
CUSTOMER  86e
FORMAL  55s
INFLECTION  31se
LANGUAGE  1313w
MOOD  136n
POLITE  22s
PROFESSIONAL  88se
REFINED  33e
RESPONSIVE  33s
TONE  97e