Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

K S J Y E D B F O R M A L Z F
M P N V E C E F O I S O M B R
G O R E S P O N S I V E R L M
G L F O U B M M I T Q C K W H
W I I B F B W G G F H N L F F
J T D N E E Y I Z K E A E N N
T E D U F Z S O R N Z R G C N
K N O C S L I S N U Y A A D O
K U O O T G E G I L C E U Y P
R E M O T S U C O O S P G Y A
M H L W Q E N O T L N P N X F
K E V C C F X T D I O A A Y S
R G V I A B N U H I O P L W V
X I Z A G O C J D E B N A S P
N Y U C R Y C B E V W H Q F C
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Answer Key for Customer Perception

X
Y
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1# # # # # D # F O R M A L # #
2# P # # # # E # # # # # # # #
3# O R E S P O N S I V E # # #
4# L # O # # # # I # # C # # #
5# I I # F # # # # F # N # # #
6# T # N E E # # # # E A E # #
7# E D # F Z S # # # # R G # #
8# # O # # L I S # # # A A # #
9# # O # # # E G I # # E U # #
10R E M O T S U C O O # P G # #
11# # # # # E N O T L N P N # #
12# # # # # # # # # I O A A # #
13# # # # # # # # # # O P L # #
14# # # # # # # # # # # N A # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1314nw
APPEARANCE  1212n
CUSTOMER  810w
FORMAL  81e
INFLECTION  35se
LANGUAGE  1313n
MOOD  310n
POLITE  22s
PROFESSIONAL  88se
REFINED  127nw
RESPONSIVE  33e
TONE  911w