Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

C W R Z M W Z R Z I U F M N E
W D C V U X Q B M M L D Q Z G
G C L A N G U A G E L D M C O
S F A A P P E A R A N C E U S
J G M F N D I C H V X U V E H
I R R E C O E R D H F S I Q M
A N O J Z H I N O O Y T S S S
I U F I Q I I S I C O O N D I
C P P L K T G G S F J M O E B
Y O C I E F O O J E E E P T J
P N M O P C A Y L I F R S I J
S E F E O C T K P O L O E L R
A Q V L V O H I P N P Z R O Z
V B B J N T S M O B M A G P S
V P G E P S G C U N N F A K G
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # L A N G U A G E # # # # #
4# # A A P P E A R A N C E # #
5# # M # N D # # # # # U V # #
6I # R E # O E # D # # S I # #
7# N O # Z # I N # O # T S # #
8# # F # # I # S I # O O N # #
9# # # L # # G # S F # M O E #
10# # # # E # # O # E E E P T #
11# # # # # C # # L # F R S I #
12# # # # # # T # # O # O E L #
13# # # # # O # I # # P # R O #
14# # # # N # # # O # # A # P #
15# # # E # # # # # N # # # # #
Word X Y Direction
APOLOGIZE  1214nw
APPEARANCE  44e
CUSTOMER  124s
FORMAL  38n
INFLECTION  16se
LANGUAGE  33e
MOOD  129nw
POLITE  1414n
PROFESSIONAL  88nw
REFINED  1211nw
RESPONSIVE  1313n
TONE  712sw