Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# I # # # # # # # # # # # # #
3# N # # # E G A U G N A L # #
4# F # E Z I G O L O P A # # #
5# L # # # # # # # # N P # # #
6# E # # # # # # # O # P # # #
7# C D T # # # # I # # E # # #
8# T E # O # # S # # # A # # #
9# I N D # N S # # # # R # # #
10# O I # O E E # # # # A # # #
11# N F # F O R M A L # N # # #
12# # E O R E M O T S U C # # #
13# # R E S P O N S I V E # # #
14# P O L I T E # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  124w
APPEARANCE  124s
CUSTOMER  1212w
FORMAL  511e
INFLECTION  22s
LANGUAGE  133w
MOOD  712nw
POLITE  214e
PROFESSIONAL  88ne
REFINED  313n
RESPONSIVE  313e
TONE  47se