Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # R #
2# # # # # # # # # # # # # E #
3# # L A N G U A G E D O O M #
4# # # A P P E A R A N C E O #
5# # # P N # # # E # # N V T #
6# # # O # O # # N # O # I S #
7# # # L # # I # O I # # S U #
8# # # O # # # S T # # # N C #
9# # # G # # # C S # # # O E #
10# # # I # # E # # E # # P T #
11# # # Z # L A M R O F # S I #
12# # # E F # # # # # # O E L #
13# # # N # # D E N I F E R O #
14# # I # # # # # # # # # # P #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  44s
APPEARANCE  44e
CUSTOMER  148n
FORMAL  1111w
INFLECTION  314ne
LANGUAGE  33e
MOOD  143w
POLITE  1414n
PROFESSIONAL  88nw
REFINED  1313w
RESPONSIVE  1313n
TONE  98n