Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # E Z I G O L O P A #
2# # # # # # # # # # # # # P #
3# # # E V I S N O P S E R O #
4# N O I T C E L F N I O E L #
5# # # O # # # D # # F R F I #
6# # N # # # # # O E O E I T #
7# E # # # # # # S O R M N E #
8# # # # # # # S # # M O E # #
9# # # # # # I # # # A T D # #
10# # # # # O # # # # L S # # #
11# # # # N # # # # # # U # # #
12# # # A P P E A R A N C E # #
13# # L A N G U A G E # # # # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  141w
APPEARANCE  412e
CUSTOMER  1212n
FORMAL  115s
INFLECTION  114w
LANGUAGE  313e
MOOD  118nw
POLITE  142s
PROFESSIONAL  88sw
REFINED  133s
RESPONSIVE  133w
TONE  54sw