Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # R E F I N E D # # # #
2# P # # # # # # # # # # # # #
3# O R E S P O N S I V E # # #
4# L # O # # # # # # # E # # #
5# I # # F O R M A L # Z # # #
6# T # # # E O # # # E I E # #
7# E # # # O S # # N # G G # #
8# # # # D # # S O # # O A # #
9# I N F L E C T I O N L U # #
10# # # # # # # # # O # O G # #
11# # # # # # # # # # N P N # #
12# # E C N A R A E P P A A # #
13# # # # # # # # # # # # L # #
14# # # # C U S T O M E R # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212n
APPEARANCE  1212w
CUSTOMER  514e
FORMAL  55e
INFLECTION  29e
LANGUAGE  1313n
MOOD  85sw
POLITE  22s
PROFESSIONAL  88se
REFINED  51e
RESPONSIVE  33e
TONE  89ne