Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

S C Z D B L T P Y O E L K T X
R U N F F W R Q B T Z T M P H
M S L U M V Q G U R W T U G L
K T A A P O L O G I Z E E Y D
I O N P N T E B U H L X V A R
W M G P K O C D V I L W I O I
B E U E W E I J F N A A S J Z
H R A A M A V S Q F M O N Z P
S I G R E O E Z S L R U O E R
G S E A H T O N B E O S P T W
B P F N K T Z D O C F Q S I J
N I J C F R J Y K T O O E L T
J F W E V T D E N I F E R O T
F P K N B X M S R O J Z O P P
V C A I L A H L U N U R D U A
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Answer Key for Customer Perception

X
Y
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1# C # # # # # # # # # # # # #
2# U # # # # # # # # # # # # #
3# S L # # # # # # # # # # # #
4# T A A P O L O G I Z E E # #
5# O N P N # # # # # # # V # #
6# M G P # O # # # I L # I # #
7# E U E # # I # # N A # S # #
8# R A A M # # S # F M # N # #
9# # G R # O E # S L R # O E #
10# # E A # # O N # E O # P T #
11# # # N # # # D O C F # S I #
12# # # C # # # # # T # O E L #
13# # # E # # D E N I F E R O #
14# # # # # # # # # O # # # P #
15# # # # # # # # # N # # # # #
Word X Y Direction
APOLOGIZE  44e
APPEARANCE  44s
CUSTOMER  21s
FORMAL  1111n
INFLECTION  106s
LANGUAGE  33s
MOOD  58se
POLITE  1414n
PROFESSIONAL  88nw
REFINED  1313w
RESPONSIVE  1313n
TONE  1012nw