Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # E # # # # # # # # # #
2# P # # # N # # # # # # # # #
3# O R E S P O N S I V E # # #
4# L E O N O I T C E L F N I #
5# I F R F O R M A L # # # # #
6# T I E # E Z I G O L O P A #
7# E N M # # S # # # # # # # #
8# # E O O # # S # # # # # # #
9# # D T # O # # I # # # # # #
10# # # S # # D # # O # # # # #
11# # # U # # # # # # N # # # #
12# # E C N A R A E P P A # # #
13# # # # # E G A U G N A L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  146w
APPEARANCE  1212w
CUSTOMER  412n
FORMAL  55e
INFLECTION  144w
LANGUAGE  1313w
MOOD  47se
POLITE  22s
PROFESSIONAL  88se
REFINED  33s
RESPONSIVE  33e
TONE  84nw