Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # I A # # # # # # # # # #
2# P # # N P # # # # # # # # #
3# # R # # F O R M A L # # # #
4# # E O # # L L # # # # E # #
5# # S # F # # E O # # N # # #
6# # P # # E # # C G O # # # #
7# D O # E # S U # T I # # # #
8# E N D # T S S # # I Z # # #
9# N S O # T I # I # # O E # #
10# I I O O # # L # O # # N # #
11# F V M # # # # O # N # # # #
12# E E C N A R A E P P A # # #
13# R # # # E G A U G N A L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  51se
APPEARANCE  1212w
CUSTOMER  96sw
FORMAL  63e
INFLECTION  41se
LANGUAGE  1313w
MOOD  411n
POLITE  1012nw
PROFESSIONAL  88se
REFINED  213n
RESPONSIVE  33s
TONE  107ne