Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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E Y I C U S T O M E R B Q Y K
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Y R P N B Z M X K N H X L J N
G B E E Z I G O L O P A A J S
M G V T U P X D C E N P N L B
E F I H L N O B M O I P G Q D
I G S E A O D H I N U E U A X
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R L P H O E E V B D E A E K Z
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E T E O T O N E I A V C A R F
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O P O L I T E X O D P H H L D
H N M P V D T R Z C X E D E X
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Answer Key for Customer Perception

X
Y
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1# # # C U S T O M E R # # # #
2# # # # # # # # # # # # # # #
3# # # # # # # # # # # # L # #
4# # E E Z I G O L O P A A # #
5# # V # # # # D # # N P N # #
6# # I # L # O # # O I P G # #
7# # S # A O # # I N # E U # #
8# # N # M # # S F # # A A # #
9# # O # R # S L # # # R G # #
10# # P # O E E # # # E A E # #
11# # S # F C # # # F # N # # #
12# # E O T O N E I # # C # # #
13# # R I # # # N # # # E # # #
14# P O L I T E # # # # # # # #
15# N # # # D # # # # # # # # #
Word X Y Direction
APOLOGIZE  124w
APPEARANCE  124s
CUSTOMER  41e
FORMAL  511n
INFLECTION  116sw
LANGUAGE  133s
MOOD  58ne
POLITE  214e
PROFESSIONAL  88ne
REFINED  129sw
RESPONSIVE  313n
TONE  512e