Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # P #
3# # # E V I S N O P S E R O #
4# # # E # # N # D # # O E L #
5# # # Z # # # F # O F R F I #
6# # E I # # # # L E O E I T #
7# # G G # # # # S E # M N E #
8# # A O # # # S # # C O E # #
9# # U L # # I # E N O T D # #
10# # G O # O # # # # # S I # #
11# # N P N # # # # # # U # O #
12# # A A P P E A R A N C E # N
13# # L # # # # # # # # # # # #
14# # F O R M A L # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  412n
APPEARANCE  412e
CUSTOMER  1212n
FORMAL  314e
INFLECTION  63se
LANGUAGE  313n
MOOD  127nw
POLITE  142s
PROFESSIONAL  88sw
REFINED  133s
RESPONSIVE  133w
TONE  129w