Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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U B M M U Q Q G K B V Z J R Q
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N C I H Z H V S O C J A A A J
C E L G Q D X I D X N P N G X
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J K M Z L C M P I E Y E U A B
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I Q I O R E M O T S U C G T Q
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E P O L I T E D P V E J N G B
B L D Y O E H T O S O D O Y B
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Answer Key for Customer Perception

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3# # # # # # # # # N # # L # #
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5# # L # # # # I # # N P N # #
6# # A E N O T # A O D P G # #
7# # M # # C # P I E # E U # #
8# # R # E # O S N # # A A # #
9# # O L # L S I # D # R G # #
10# # F # O E F # O # # A E # #
11# N # G F E # O # # # N # # #
12I # I O R E M O T S U C # # #
13# Z R E S P O N S I V E # # #
14E P O L I T E # # # # # # # #
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Word X Y Direction
APOLOGIZE  96sw
APPEARANCE  124s
CUSTOMER  1212w
FORMAL  310n
INFLECTION  112ne
LANGUAGE  133s
MOOD  712ne
POLITE  214e
PROFESSIONAL  88ne
REFINED  512ne
RESPONSIVE  313e
TONE  76w