Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

Q U L B O I C Z P Y N N E Z F
X P O L I T E Q K D N I F M I
J H R E S P O N S I V E M W N
O B E O R E M O T S U C M H F
C V F J F O R M A L H N S I L
E K I M O E X R V U G A E E E
L G N D S X S P A R X R X N C
H I E J U C C S C L T A T N T
R B D E L X A L I B J E G S I
E Y S B B S G D R O Z P U I O
Q T O N E U R K C Q N P H V N
D A G E Z I G O L O P A A Y F
R X I E G E G A U G N A L F E
G Z I M J Q K O R H N Z T V I
X Q I E J B E M H T Z Q Y L S
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Answer Key for Customer Perception

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# P O L I T E # # # # # # # I
3# # R E S P O N S I V E # # N
4# # E O R E M O T S U C # # F
5# # F # F O R M A L # N # # L
6# # I # O E # # # # # A # # E
7# # N D # # S # # # # R # # C
8# # E # # # # S # # # A # # T
9# # D # # # # # I # # E # # I
10# # # # # # # # # O # P # # O
11# T O N E # # # # # N P # # N
12# # # E Z I G O L O P A # # #
13# # # # # E G A U G N A L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212w
APPEARANCE  1212n
CUSTOMER  124w
FORMAL  55e
INFLECTION  152s
LANGUAGE  1313w
MOOD  74sw
POLITE  22e
PROFESSIONAL  88se
REFINED  33s
RESPONSIVE  33e
TONE  211e