Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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R F Q H I K B F H L H A H J E
H P R Y H U H B F A O R Y P B
A O R E F I N E D N M F E T C
M L E O M O O D A G Q E O P I
R I S A F O I R E U D B E N R
G T P E O E T C K A W Y F V R
U E O Z R E S S A G Y L A I Z
B A N I M N N S U E E O N M K
J L S G A Q I O I C W D R G A
Z M I O L A N Z T O R R U N X
Q R V L K P A I C P N I S J N
Y U E O W C O D B A R A A D X
H U A P Z N R R F L C H L F G
U N E A P P E A R A N C E E E
L E N V V B M C B N L J B T W
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # L # # # # #
2# P R # # # # # # A # # # # #
3# O R E F I N E D N # # # # #
4# L E O M O O D # G # # # # I
5# I S # F O # # # U # # # N #
6# T P E O E T # # A # # F # #
7# E O Z R E S S # G # L # # #
8# # N I M # N S U E E # # # #
9# # S G A # # O I C # # # # #
10# # I O L # # # T O # # # # #
11# # V L # # # I # # N # # # #
12# # E O # # O # # # # A # # #
13# # # P # N # # # # # # L # #
14# # # A P P E A R A N C E # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  414n
APPEARANCE  414e
CUSTOMER  109nw
FORMAL  55s
INFLECTION  154sw
LANGUAGE  101s
MOOD  54e
POLITE  22s
PROFESSIONAL  88se
REFINED  33e
RESPONSIVE  33s
TONE  910nw