Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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G D N T O Q X J A R Q Q U V P
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E M Q N O I T C E L F N I C J
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # E T I L O P #
3# # # E V I S N O P S E R # #
4# # # E # # # # D # # O E # #
5# # # Z # # # # # O F R F # #
6# # # I # # # # # E O E I # #
7# # # G # # # # S # R M N # #
8# # # O # # # S # # M O E # #
9# # # L # # I # # # A T D # #
10# # # O # O # # # # L S O # #
11# # # P N # # # # # # U # N #
12# # # A P P E A R A N C E # E
13# # L A N G U A G E # # # # #
14# # # N O I T C E L F N I # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  412n
APPEARANCE  412e
CUSTOMER  1212n
FORMAL  115s
INFLECTION  1314w
LANGUAGE  313e
MOOD  127nw
POLITE  142w
PROFESSIONAL  88sw
REFINED  133s
RESPONSIVE  133w
TONE  129se