Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # N # # E # # # # # # #
3# E # # # O # N # # # # L # #
4# # C # E # I O # # # A # # #
5# # U N # Z # T D # N # # # L
6# # S # A D I E C O # # # A #
7# # T # O R N G I E # # N # #
8# # O O # I A S O # L G # # #
9# # M # F # S E # L U F # # #
10# # E E # E # # P A O # N # #
11# # R # F # # # G P # P # I #
12# # # O # # # E # # A # A # #
13# # R E S P O N S I V E # # #
14# P O L I T E # # # # # # # #
15# # # F O R M A L # # # # # #
Word X Y Direction
APOLOGIZE  1312nw
APPEARANCE  1112nw
CUSTOMER  34s
FORMAL  415e
INFLECTION  1411nw
LANGUAGE  155sw
MOOD  39ne
POLITE  214e
PROFESSIONAL  88ne
REFINED  311ne
RESPONSIVE  313e
TONE  85n