Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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S Y T E B X D L N D Z F B X E
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G O R E S P O N S I V E R M Y
T L I O R E M O T S U C U H P
J I N L F E N R O N Z N N M X
C T F W O E F J N N P A E F K
N E L C R J S I E Y B R G T B
N U E N M B M S N V T A A P O
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A R T P L W M S Z O D P G C M
X E I D D H X X W E N P N L B
I Y O E Z I G O L O P A A Q E
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H C E Z O X I C M L U V I Y R
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Answer Key for Customer Perception

X
Y
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1# # # # # # D # # # # # # # #
2# P # # # # O # # # # # # # #
3# O R E S P O N S I V E # # #
4# L I O R E M O T S U C # # #
5# I N # F E # # O # # N # # #
6# T F # O E F # N # # A E # #
7# E L # R # S I E # # R G # #
8# # E # M # # S N # # A A # #
9# # C # A # # # I E # E U # #
10# # T # L # # # # O D P G # #
11# # I # # # # # # # N P N # #
12# # O E Z I G O L O P A A # #
13# # N # # # # # # # # # L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212w
APPEARANCE  1212n
CUSTOMER  124w
FORMAL  55s
INFLECTION  34s
LANGUAGE  1313n
MOOD  74n
POLITE  22s
PROFESSIONAL  88se
REFINED  54se
RESPONSIVE  33e
TONE  94s