Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

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Y
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1# # # # # # # # # # # N # # #
2# # # # # # # # # # O # # P #
3# # # # # # D E N I F E R O #
4# # # # # E N O T # E O E L #
5R E M O T S U C # Z F # S I #
6# # # O # # E # I E O # P T #
7# # # # O L # G S # R # O E #
8# # # # F D O S # # M # N # #
9# # # N # L I # # # A # S # #
10# # I # O O # # # # L # I # #
11# # # P N # # # # # # # V # #
12# # A A P P E A R A N C E # #
13# # L A N G U A G E # # # # #
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15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  312ne
APPEARANCE  412e
CUSTOMER  85w
FORMAL  115s
INFLECTION  310ne
LANGUAGE  313e
MOOD  35se
POLITE  142s
PROFESSIONAL  88sw
REFINED  133w
RESPONSIVE  133s
TONE  94w