Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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B S G J J Z V T G S H R W M M
T I C I N L P F M S M V Y O C
S W O R C F T X O X T L L Q G
S P E C N A R A E P P A A Y Q
T O V U G J L U I X N T N U P
X U I S L G Z V Z O Y I G O Y
T E S T A F V A I A N N U K X
I T N O M I D S H T O F A Z G
B E O M R K S P E B R L G B X
O T P E O E D M X N J E E J V
A I S R F O N C F J O C M Z J
Y L E O O L D O W B B T O Q W
I O R E F I N E D O J I Q F J
Y P H L K Z D Q T I K O J H G
X E Z I G O L O P A Z N E L D
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Answer Key for Customer Perception

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3# # # # # # # # # # # # L # #
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5# # V U # # # # # # N # N # #
6# # I S L # # # # O # I G # #
7# # S T A # # # I # # N U # #
8# # N O M # # S # # # F A # #
9# E O M R # S # E # # L G # #
10# T P E O E # # # N # E E # #
11# I S R F O # # # # O C # # #
12# L E O # # D # # # # T # # #
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14# P # # # # # # # # # O # # #
15# E Z I G O L O P A # N # # #
Word X Y Direction
APOLOGIZE  1015w
APPEARANCE  124w
CUSTOMER  44s
FORMAL  511n
INFLECTION  126s
LANGUAGE  133s
MOOD  49se
POLITE  214n
PROFESSIONAL  88ne
REFINED  313e
RESPONSIVE  313n
TONE  1212nw