Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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I M H H C T P D D J G S Z J K
C F A D L E R Z J Y V L Q P T
G X D E V I S N O P S E R O Z
O I X C E E B A J K Q O O L Z
Q R G N O I T C E L F N I I W
V Y E A G P O V U E A V F T D
S T G R S M N O S S X M J E E
K C A A G Q E S G N T Y R O N
J B U E E O I U E S H O O O I
G Q G P X O E X W U B O M G F
J A N P N X S Y N T L P O E E
K T A A P O L O G I Z E O T R
K X L T K C W G S Q W L D P O
J V B J P X T G G E N J D P F
J V A W D V M U O Z H N S R F
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # P #
3# # # E V I S N O P S E R O #
4# # # C # # # # # # # O # L #
5# # # N O I T C E L F N I I #
6# # E A # # O # U E A # # T D
7# # G R # # N # S S # M # E E
8# # A A # # E S # # T # R # N
9# # U E # # I # # # # O # O I
10# # G P # O # # # # # # M # F
11# # N P N # # # # # # # O E E
12# # A A P O L O G I Z E O # R
13# # L # # # # # # # # # D # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  412e
APPEARANCE  412n
CUSTOMER  85se
FORMAL  1510nw
INFLECTION  135w
LANGUAGE  313n
MOOD  1310s
POLITE  142s
PROFESSIONAL  88sw
REFINED  1512n
RESPONSIVE  133w
TONE  75s