Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2I # # # # # # # # # # # # # #
3# N L A N G U A G E # # # # #
4C # F A P P E A R A N C E # #
5U # O L N # E # # E # # # # #
6S # R # E O # Z N # F # # # #
7T # M # # C I O I # # I # # #
8O # A # # # T S # G # # N # #
9M # L # # # # I S # O # # E #
10E O # # # # # # O E # L # # D
11R # O # # # # # # N F # O # #
12# # # D # # # # # # # O # P #
13# # # E V I S N O P S E R # A
14# # # # # # # # E T I L O P #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1513nw
APPEARANCE  44e
CUSTOMER  14s
FORMAL  34s
INFLECTION  12se
LANGUAGE  33e
MOOD  19se
POLITE  1414w
PROFESSIONAL  88nw
REFINED  94se
RESPONSIVE  1313w
TONE  78ne