Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

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2# # # # # # # # # # # # # # #
3# # # # # E G A U G N A L # #
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6# # # # L # # # # O # P # # #
7# # D # A D # # I # # E # # #
8# # E # M # O S R # # A # # #
9# # N # R # S O E # # R # # #
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11# # F # F # # # O # # N # # #
12# # E O # E N O T # # C # # #
13# # R E S P O N S I V E # # #
14# P O L I T E # U # # # # # #
15# # # I N F L E C T I O N # #
Word X Y Direction
APOLOGIZE  124w
APPEARANCE  124s
CUSTOMER  915n
FORMAL  511n
INFLECTION  415e
LANGUAGE  133w
MOOD  910nw
POLITE  214e
PROFESSIONAL  88ne
REFINED  313n
RESPONSIVE  313e
TONE  912w