Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

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Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # L A N G U A G E # # # # #
4# # # A P O L O G I Z E # # #
5# # # P N O I T C E L F N I #
6# # # P # O O # # # L # # # #
7# # # E # N I # # # A # D # #
8# # # A E # # S # # M # E # #
9# # # R # # # # S # R D N E #
10# # # A # # # # # E O # I T #
11# # # N # # # # # O F # F I #
12# # # C U S T O M E R O E L #
13# # # E V I S N O P S E R O #
14# # # # # # # # # # # # # P #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  44e
APPEARANCE  44s
CUSTOMER  412e
FORMAL  1111n
INFLECTION  145w
LANGUAGE  33e
MOOD  912ne
POLITE  1414n
PROFESSIONAL  88nw
REFINED  1313n
RESPONSIVE  1313w
TONE  85sw