Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# P # # # # # # # # D # I # #
3# O R E F I N E D O # N # # #
4# L E O # # # # O # F E # # #
5# I S # F O R M A L # Z # # #
6# T P # # E # # E # # I E # #
7# E O # # # S C # # # G G # #
8# # N # # # T S # # # O A # #
9# # S # # I O # I # # L U # #
10# # I # O # N # # O # O G # #
11# # V N # # E # # # N P N # #
12# # E C N A R A E P P A A # #
13# # # # # # # # # # # # L # #
14# # # R E M O T S U C # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212n
APPEARANCE  1212w
CUSTOMER  1114w
FORMAL  55e
INFLECTION  132sw
LANGUAGE  1313n
MOOD  85ne
POLITE  22s
PROFESSIONAL  88se
REFINED  33e
RESPONSIVE  33s
TONE  78s