Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # # # # E G A U G N A L # #
4E # E C N A R A E P P A # # #
5# N # U # # # # # # N P I # #
6# # O S L # # # # O # O N # #
7# # D T A # # # I # # L F # #
8# # E O M # # S # # # O L # #
9# E N M R # S # # # # G E # #
10# T I E O E # # # # # I C # #
11# I F R F O # # # # # Z T # #
12# L E O # # D # # # # E I # #
13# O R E S P O N S I V E O # #
14# P # # # # # # # # # # N # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  124s
APPEARANCE  124w
CUSTOMER  44s
FORMAL  511n
INFLECTION  135s
LANGUAGE  133w
MOOD  49se
POLITE  214n
PROFESSIONAL  88ne
REFINED  313n
RESPONSIVE  313e
TONE  47nw