Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

F R L Z B H H B A P A X L M Y
N O U E J V K P V H Y L U W N
I J A K K E G A U G N A L U M
G T E C N A R A E P P A T C I
H S V U H L E X P D N A X H Q
W J I S N Z D P E O P T N H K
P V S T Z O G N I O W O X R L
I S N O O Q I S L F I K Q R C
Y E O M L F S O Z T R Y I A N
D T P E E E G L C O O Q Q Y Q
W I S R F I V E P A E N J N F
I L E O Z P L F T N U L E V A
S O R E Q F O R M A L W P D G
U P Q P N F C U D V H R L J N
O H A I G M J Y T G H X N C C
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # # # # E G A U G N A L # #
4# # E C N A R A E P P A # # #
5# # V U # # # # # D N A # # #
6# # I S # # D # E O P # N # #
7# # S T # O # N I O # O # # #
8# # N O O # I S L # I # # # #
9# E O M # F S O # T # # # # #
10# T P E E E G # C # O # # # #
11# I S R F I # E # # # N # # #
12# L E O Z # L # # # # # E # #
13# O R E # F O R M A L # # # #
14# P # # N # # # # # # # # # #
15# # # I # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  125sw
APPEARANCE  124w
CUSTOMER  44s
FORMAL  613e
INFLECTION  415ne
LANGUAGE  133w
MOOD  49ne
POLITE  214n
PROFESSIONAL  88ne
REFINED  411ne
RESPONSIVE  313n
TONE  109se