Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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H I I U F E V O A W G N V G K
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O I N H Y W R F V U G A M Q A
G M U V V X C W O C F V S M Q
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# P # # # # # # # # # # # # #
3# O R E S P O N S I V E # # #
4# L # O R E M O T S U C # # #
5# I I # F E # O # # # N # # #
6# T N # O E F # O # # A E # #
7# E F # R # S I # D # R G # #
8# # L # M # # S N # # A A # #
9# # E # A # # # I E # E U # #
10# # C # L # # # # O D P G # #
11# # T O N E # # # # N P N # #
12# # I E Z I G O L O P A A # #
13# # O # # # # # # # # # L # #
14# # N # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212w
APPEARANCE  1212n
CUSTOMER  124w
FORMAL  55s
INFLECTION  35s
LANGUAGE  1313n
MOOD  74se
POLITE  22s
PROFESSIONAL  88se
REFINED  54se
RESPONSIVE  33e
TONE  311e