Rochelle's Customer Service Evaluation

COMMUNICATIONFLOW
CUSTOMERFLOW
CUSTOMERS
FORMAL
INFORMAL
LISTENINGSKILLS
POWERPHRASES
SATIFIED
TEAMWORK
TELEPHONESKILLS

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Answer Key for Rochelle's Customer Service Evaluation

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Word	X	Y	Direction
COMMUNICATIONFLOW	11	11	se
CUSTOMERFLOW	3	3	e
CUSTOMERS	3	3	s
FORMAL	11	3	s
INFORMAL	9	9	s
LISTENINGSKILLS	17	17	n
POWERPHRASES	16	15	n
SATIFIED	20	13	sw
TEAMWORK	12	12	s
TELEPHONESKILLS	20	4	s