National Customer Service Week 2005

ACCURATE
ACKNOWLEDGMENT
ATTITUDE
CALLS
COMMITMENT
COMMUNICATION
CONSIDERATE
CUSTOMERS
DEDICATION
EFFICIENT
EMPATHY
EXPECTATIONS
FAIR
FLEXIBLE
FOLLOWTHROUGH
FRIENDLY
GOALS
HELP
LISTEN
PARAPHRASING
PROBINGQUESTIONS
PROMPT
QUALITY
RELIABLE
SERVICE
SKILLS
SMILE
SUPPORT
TEAM
TEAMASSISTEDROCKS

Complete this puzzle with no lies, then see your supervisor to claim you prize! Happy Customer Service Week!

Try to find all 30 words on this board.

P H G W W R L T M B H G Y P M H J G H L
S O G N I S A R H P A R A P R O M P T P
L A T T I T U D E W W Z E C I V R E S R
L C S E K L M G G P E F I C J C M K I F
I V W D N O I T A C I N U M M O C A R R
K P L E H G U O R H T W O L L O F I S H
S N O I T S E U Q G N I B O R P E B R C
U M Y U N O I T A C I D E D T N O E R R
P T I W X D F C U J O M E N D S T Z E T
P Z F L D B C S S Y P T E L Y A Z L N P
O F A K E U T K T A S M Y X R N I E H Q
R I B F R O X I T I T M W E B A I H J X
T D C A M S L H S I A S D B B C H M M G
K J T E A A Y S M X O I I L I S T E N O
X E R L U U A M S G S A E F J G Q K X S
F S L Q X M O K W N L Q F L E X I B L E
I S L L A C K N O W L E D G M E N T M P
E A N E X P E C T A T I O N S H Z X V M
U Q T D S W G O A L S Q Z D L M R J T Z
X L L H L O B W T F E V M M F U B B G O
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Answer Key for National Customer Service Week 2005

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2S # G N I S A R H P A R A P R O M P T #
3L A T T I T U D E # # # E C I V R E S R
4L # # # # # # # # # # # # # # # # K I F
5I # # # N O I T A C I N U M M O C A R #
6K P L E H G U O R H T W O L L O F I # #
7S N O I T S E U Q G N I B O R P E # # #
8U M # # N O I T A C I D E D T N # E # R
9P # I # # # # C U # # M E N D # T # E T
10P # # L # # C S # Y P T E L # A # L N #
11O # # # E U T # T A S M Y # R # I E # #
12R # # # R O # I T I T # # E # A I # # #
13T # # A M # L H S I # # D # B C # # # #
14# # T E # A Y S M # # I # L I S T E N #
15# E R # U # A M # # S # E F # # # # # #
16# S # Q # M O # # N # # F L E X I B L E
17# S L L A C K N O W L E D G M E N T # #
18# # # E X P E C T A T I O N S # # # # #
19# # T # # # G O A L S # # # # # # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ACCURATE  98sw
ACKNOWLEDGMENT  517e
ATTITUDE  23e
CALLS  617w
COMMITMENT  617ne
COMMUNICATION  175w
CONSIDERATE  818ne
CUSTOMERS  108sw
DEDICATION  148w
EFFICIENT  1217ne
EMPATHY  138sw
EXPECTATIONS  418e
FAIR  176ne
FLEXIBLE  1316e
FOLLOWTHROUGH  166w
FRIENDLY  204sw
GOALS  719e
HELP  56w
LISTEN  1414e
PARAPHRASING  142w
PROBINGQUESTIONS  157w
PROMPT  142e
QUALITY  416ne
RELIABLE  208sw
SERVICE  193w
SKILLS  17n
SMILE  17se
SUPPORT  17s
TEAM  319ne
TEAMASSISTEDROCKS  1111ne