National Customer Service Week 2005

ACCURATE
ACKNOWLEDGMENT
ATTITUDE
CALLS
COMMITMENT
COMMUNICATION
CONSIDERATE
CUSTOMERS
DEDICATION
EFFICIENT
EMPATHY
EXPECTATIONS
FAIR
FLEXIBLE
FOLLOWTHROUGH
FRIENDLY
GOALS
HELP
LISTEN
PARAPHRASING
PROBINGQUESTIONS
PROMPT
QUALITY
RELIABLE
SERVICE
SKILLS
SMILE
SUPPORT
TEAM
TEAMASSISTEDROCKS

Complete this puzzle with no lies, then see your supervisor to claim you prize! Happy Customer Service Week!

Try to find all 30 words on this board.

O B G Q G J M W H A B Y R F B S U K K J
Q U A L I T Y B B O E L Y C Q S M G N Z
U Q T F U H L U B F J N Q I T R E G C Y
O C P E X P E C T A T I O N S H Q U M J
S S L L A C K N O W L E D G M E N T D F
M S W A U M O Y R N T Q K O P D Q T G E
H J R E S P A M B O S I Y A D U E N N E
I H E E O U Y S M L Z I T L Y T Q E I D
T Q L U M G L H S I U E D S H I Y I S X
R N I P E O P Z T I T F T E M T X C A G
O D A B U Q T T R A S M Y A R T U I R Y
P W B Q J A Z S Y E P T E T R A E F H L
P H L I S T E N U J Y M E N P U T F P D
U J E W N O I T A C I D E D T M C E A N
S N O I T S E U Q G N I B O R P O C R E
M K O N H G U O R H T W O L L O F R A I
I G I E N O I T A C I N U M M O C A P R
L A L L D J G D G E L B I X E L F K I F
E P P P L J W R C S Y U E C I V R E S R
U M J X X S C C P T H Q H V K Y V U F S
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Answer Key for National Customer Service Week 2005

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2Q U A L I T Y # # # # # # # # # # # # #
3# # T # # # # # # # # # # # # # # # # #
4# # # E X P E C T A T I O N S # # # # #
5# S L L A C K N O W L E D G M E N T # #
6# S # # # M O # # N # # # O # D # T G #
7# # R # # # A M # # S # # A # U # N N #
8# # E E # # Y S M # # I # L # T # E I #
9T # L # M # # H S I # E D S # I # I S #
10R # I # # O # # T I T # T E # T # C A #
11O # A # # # T # # A S M # A R T # I R Y
12P # B # # # # S # # P T E T R A # F H L
13P # L I S T E N U # # M E N P U T F P D
14U # E # N O I T A C I D E D T M C E A N
15S N O I T S E U Q G N I B O R P O C R E
16M K # # H G U O R H T W O L L O F R A I
17I # I E N O I T A C I N U M M O C A P R
18L # L L # # # # # E L B I X E L F K I F
19E P # # L # # # # # # # E C I V R E S R
20# # # # # S # # # # # # # # # # # # # #
Word X Y Direction
ACCURATE  1916nw
ACKNOWLEDGMENT  55e
ATTITUDE  1612n
CALLS  65w
COMMITMENT  65se
COMMUNICATION  1717w
CONSIDERATE  84se
CUSTOMERS  1014nw
DEDICATION  1414w
EFFICIENT  1814n
EMPATHY  1314nw
EXPECTATIONS  44e
FAIR  1716se
FLEXIBLE  1718w
FOLLOWTHROUGH  1616w
FRIENDLY  2018n
GOALS  145s
HELP  516sw
LISTEN  313e
PARAPHRASING  1917n
PROBINGQUESTIONS  1515w
PROMPT  1917nw
QUALITY  12e
RELIABLE  37s
SERVICE  1919w
SKILLS  115se
SMILE  115s
SUPPORT  115n
TEAM  33se
TEAMASSISTEDROCKS  1111se