Customer Service

ADVERTISING
COMMITTMENT
COMPLAINT
COURTESY
CUSTOMERCENTRIC
CUSTOMERCENTRIC
CUSTOMERFRIENDLY
EMPATHY
EMPLOYEEEXPECTATION
EMPLOYEEROLES
EMPOWERMENT
ENTHUSIASTICSERVICE
EXPERT
FEELFELTFOUND
MANAGEMENT
MENTEES
MENTORS
MISSION
PATIENCE
PROFESSIONALISM
RUMBA
SERVICECULTURE
SERVICEDELIVERY
SERVICEMEASUREMENT
SERVICEPHILOSOPHY
TIMELYSERVICE
TRAINING
VISION
WHATCUSTOMERSWANT
WORKWITHNOTAGAINST

This puzzle will help persons who are interested in the Customer Service profession learn words and concepts critical to customer satisfaction.

Try to find all 30 words on this board.

V U Z G Q D N U O F T L E F L E E F D B
L E T N A W S R E M O T S U C T A H W N
Y C U S T O M E R C E N T R I C D F O L
T I E M P L O Y E E R O L E S S C I R R
V V Q Q E C I V R E S Y L E M I T U K R
M R H B X G N I S I T R E V D A M M W D
S E R V I C E C U L T U R E T B Q W I Y
I S J T N E M T T I M M O C A I H U T S
L C U S T O M E R F R I E N D L Y G H E
A I T N I A L P M O C P Y G K P T H N T
N T N D N O I S I V X J L C T E W A O R
O S E R V I C E M E A S U R E M E N T U
I A M T R E P X E M P A T H Y O A V A O
S I E V Q S R E M P O W E R M E N T G C
S S G Z O M Y P E C N E I T A P Y E A U
E U A S R O T N E M E N T E E S X W I N
F H N M L A E R G K X R Y C K F P A N S
O T A P Y R E V I L E D E C I V R E S D
R N M I S S I O N K N G N I N I A R T E
P E Y H P O S O L I H P E C I V R E S M
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Answer Key for Customer Service

X
Y
1234567891011121314151617181920
1# # # # # D N U O F T L E F L E E F # #
2# E T N A W S R E M O T S U C T A H W N
3# C U S T O M E R C E N T R I C # # O #
4# I E M P L O Y E E R O L E S # # I R #
5# V # # E C I V R E S Y L E M I T U K #
6M R # # # G N I S I T R E V D A M # W #
7S E R V I C E C U L T U R E T B # # I Y
8I S # T N E M T T I M M O C A # # # T S
9L C U S T O M E R F R I E N D L Y # H E
10A I T N I A L P M O C P # # # # # # N T
11N T N # N O I S I V X # # # # # # # O R
12O S E R V I C E M E A S U R E M E N T U
13I A M T R E P X E M P A T H Y # # # A O
14S I E # # # # E M P O W E R M E N T G C
15S S G # # # Y # E C N E I T A P # # A #
16E U A S R O T N E M E N T E E S # # I #
17F H N # L # # # # # # # # # # # # # N #
18O T A P Y R E V I L E D E C I V R E S #
19R N M I S S I O N # # G N I N I A R T #
20P E Y H P O S O L I H P E C I V R E S #
Word X Y Direction
ADVERTISING  166w
COMMITTMENT  148w
COMPLAINT  1110w
COURTESY  2014n
CUSTOMERCENTRIC  23e
CUSTOMERCENTRIC  23e
CUSTOMERFRIENDLY  29e
EMPATHY  913e
EMPLOYEEEXPECTATION  1111ne
EMPLOYEEROLES  34e
EMPOWERMENT  814e
ENTHUSIASTICSERVICE  220n
EXPERT  913w
FEELFELTFOUND  181w
MANAGEMENT  319n
MENTEES  1016e
MENTORS  1016w
MISSION  319e
PATIENCE  1615w
PROFESSIONALISM  120n
RUMBA  194sw
SERVICECULTURE  17e
SERVICEDELIVERY  1918w
SERVICEMEASUREMENT  212e
SERVICEPHILOSOPHY  1920w
TIMELYSERVICE  175w
TRAINING  1919w
VISION  1011w
WHATCUSTOMERSWANT  192w
WORKWITHNOTAGAINST  193s